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Reportlinker Adds The Connected Home and Services in the U.S.: A Roadmap of the Future


News provided by

Reportlinker

Apr 12, 2011, 07:28 ET

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NEW YORK, April 12, 2011 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

The Connected Home and Services in the U.S.: A Roadmap of the Future

http://www.reportlinker.com/p0472194/The-Connected-Home-and-Services-in-the-US-A-Roadmap-of-the-Future.html

This report analyzes opportunities for access service providers (broadband, television, mobile) to deliver connected home value-added services and applications. The report covers value-added service categories including premium tech support, communications services, entertainment, and home and health control and monitoring.

"Broadband as a lone service is becoming highly commoditized; as a consequence, 'speeds-and-feeds'-based marketing is changing as consumers can get the same or similar services from other providers," said Kurt Scherf, vice president, principal analyst, Parks Associates. "The ability by service providers to offer connected home services to their customers is important to retaining customers and building future revenues."

Table of Contents

The Bottom Line

1.0 Report Summary

1.1 Purpose and Scope of Report

1.2 Data Sources

1.3 Companies Briefed

2.0 Defining the Connected Home

2.1 Opportunities and Challenges

2.2 Defining Connected Home Components

2.3 Connected Home Benefits

2.3.1 For Service Providers

2.3.2 For Consumers

3.0 The Role of the Service Provider in the Connected Home

3.1 Stage One: Service and Device Activation

3.2 Stage Two: Value-added Services

3.2.1 The Service Provider Strategy

3.2.2 Focus on Key Value-added Features

Cloud Services: Lifestyle Coordination to Ubiquitous Media Access

Premium Technical Support

Multiplatform Content

Connected Home Systems and Services

3.2.3 Home Monitoring/Home Security

3.2.4 Energy

4.0 Conclusions and Recommendations

List of Figures

Broadband and Home Network Growth

Connected Home Components

Broadband Service Providers Contacted for Tech Support

Operational Savings Realized with Service and Device Management Systems

Connected Home Benefits: Operators and Consumers

Features Set-up with Home Network

Interest in Home Network-enabled Applications

Service Provider Strategic Considerations

How do Value-added Services Contribute to Customer Satisfaction?

How is Data/File Back-up Occurring?

Data/File Management Attitudes

Interested in Hosted Backup: Computers and Mobile Phones

Evolution of the Personal Cloud

Where are Consumers Most-likely to Use Professional Tech Support?

Technical Support Services: Current Use and Interest

Notable U.S. Broadband Premium Tech Support Services

Notable U.S. Broadband Premium Tech Support Services

Use of Online Video Services

Hours per Week Watching TV: All Viewers vs. Netflix Users

Likelihood of Switching or Cancelling Providers

High Likelihood of Cancelling Pay-TV Service

Interest in Multiscreen Pay-TV Offering

Television Operators Working with Connected TV Devices

Multi-platform Video Content Evolution

Solutions Providers: Home Monitoring

Interest in Home Monitoring/Home Security from Operator

Operator-provided Home Monitoring/Security Services

Interest in Energy and Remote Control Features

Examples of Operator-provided Home Security Services

To order this report:

: The Connected Home and Services in the U.S.: A Roadmap of the Future

More  Market Research Report

Check our  Company Profile, SWOT and Revenue Analysis!

Nicolas Bombourg

Reportlinker

Email: [email protected]

US: (805)652-2626

Intl: +1 805-652-2626

SOURCE Reportlinker

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