REDWOOD CITY, Calif., May 31, 2016 /PRNewswire/ -- Reputation.com today announced its new integration with the Google My Business API. Believed to be the first such integration with an Online Reputation Management (ORM) platform, the move will help enterprises take control of their local business listings to help consumers find them much faster.
With this integration, Reputation.com becomes a source of record for correcting local business listings on Google. Reputation.com's enterprise customers now have more control to create, update or combine their local business listings, to make it easier for potential customers to locate them through Google Search or Google Maps.
"Over 80 percent of people research businesses online," said Pascal Bensoussan, Reputation.com's Chief Product Officer. "This makes it critical for local businesses to display accurate information, including phone number, address, website, and hours of operation. Now when Reputation.com clients use our platform, they can quickly and easily create or update Google My Business pages. We are excited about this integration with Google."
Google's API update has opened up reviews to programmatic listening and monitoring, enabling full transparency and real-time communications between consumers and businesses. As a result of the integration with Reputation.com, large enterprises with hundreds or thousands of locations that use the Reputation.com ORM platform will be able to see all of their Google reviews and respond to them faster than ever before. This will make it easier for locations to identify and resolve customer issues more quickly.
"We're now able to give our enterprise clients a 360-view of their local businesses and more control over how they're presented in search results," said Bensoussan. "As transparency grows online, a more accurate and responsive presence is a real differentiator to compete for new customers and win."
Reputation.com, based in the heart of Silicon Valley, is the leading provider of Online Reputation Management services for the enterprise market. With our platform, large businesses gain actionable insights that help them make operational changes and drive revenue.
Reputation.com is a World Economic Forum Global Growth Company and is funded by the same top-tier venture capital firms that back Google, Facebook, Cisco and Microsoft.