LAKE FOREST, Calif., Aug. 24, 2011 /PRNewswire/ -- RES.NET, an infrastructure of diverse real estate professionals and supporting software applications, has recently added several new clients to their Short Sale portal. RES.NET's Short Sale portal provides Mortgage Servicers with critical tools to manage the short sale workflow process, and to connect with their borrowers and representing listing agent. Servicers are able to cut down on the use of fax machines and phone calls, and connect seamlessly with agents, while tasking, electronic documentation, and instant messaging keeps Servicers, the borrower, and the agent in sync, effectively transacting short sales while eliminating guess work and long gaps between communications.
In addition to cutting down processing time and increasing accountability for their portfolios via the Short Sale portal, recent clients, including Vericrest Financial and Residential Credit Solutions, also have the opportunity to increase connectivity to their Homeowners via the Homeowner Portal. RES.NET Short Sale workflow seamlessly connects the Short Sale Specialist, Listing and Buyer Agent, and Homeowner via their respective portals, thus enabling each person in the transaction to manage the workflow process, task each other, and receive instant notifications of completion of each task, ensuring the short sale remains in full compliance.
As each new client is added to the system, they are experiencing an increase in efficiencies, as they now have access to RES.NET's full database of qualified AMP agents, who are all familiar with the short sale process, as well as the RES.NET system, which creates a quick and efficient sale timeline.
"The Short Sale Portal has really filled the communication and information gathering gap in the process, as well as helping us become more efficient," said Rommy Ulloa, SVP of Vericrest Program Management Office. "Before the implementation, we were forced to manage too many tools to process sales and stay in touch with the parties to the transaction. Now, instead of having to piece together emails, faxes and paper documents to build a complete file, RES.NET basically does that work for us – all the while keeping everyone up to date on status. This allows us to focus on our business process – and getting Short Sales closed."
"When we were designing the new Short Sale Portal, our customers told us that communication, document collection, and organized tasking were the big pain points in the equation," said Bill Colby, EVP of RES.NET Operations. "With that in mind, we focused in on these areas and ended up with a product that has met the needs of our Clients quite nicely. The feedback we're getting has been great - we're seeing operations going from a clunky process using 6 separate systems, to organizational bliss on one system – RES.NET. To say the least, we're very happy with the final product on this one and our customers seem to be also."
SOURCE RES.NET
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