VANCOUVER, British Columbia, Nov. 26, 2014 /PRNewswire/ -- ResponseTek, the global leader in Customer Experience Management (CEM) software, has been announced as one of North America's fastest-growing technology companies by Deloitte, a leading professional services firm.
This is ResponseTek's second year in a row on this prestigious list. The company has also received other high-profile accolades for their growth and innovation, including a top spot on Canada's Top Small & Medium Employers 2014 list and placement on the Profit 500 list for Canada's Fastest Growing Companies.
ResponseTek's CEO Syed Hasan attributes the company's rapid growth to the strategic importance that organizations place on delivering outstanding customer experiences to today's consumer.
"With ResponseTek, companies are able to tap into real-time feedback and customer sentiment on how they are delivering on their brand promise every day," said Hasan. "As the global Customer Experience Management leader, our Listening Platform has connected hundreds of millions of consumer voices with their brands in over 40 countries, and identified key operational insights that lead to improved customer experiences."
Deloitte's Technology Fast 500™ list ranks the 500 fastest-growing, large, small, public and private technology, media, telecommunications, life sciences and clean technology companies in North America. Awardees were selected based on their percentage of fiscal year revenue growth from 2009 to 2013, and represent a select group of cutting-edge firms that are transforming the way people do business.
ResponseTek is the global leader in customer experience management (CEM) software with clients in over 40 countries serviced by offices in North America, Europe, India, and Australia. The ResponseTek Listening Platform™ collects and analyses feedback and sentiment in real-time from customers interacting with a company's website, call centres, retail or branch locations and mobile/social platforms. Based on customer feedback analysis, we provide concrete actions to both front-line and executives to improve the brand experience that leads to increased revenue and reduced customer churn. www.responsetek.com
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