Retronix Semiconductor Builds Customer-centered Organization to Accommodate Growing Demand for its Technical Services and Staffing Solutions Worldwide

Company aligns organization with its customers to deliver a seamless quality of service globally; adds experienced regional service operations manager, Stewart Sullivan

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Retronix Semiconductor

Oct 27, 2014, 01:17 ET

ALISO VIEJO, Calif., Oct. 27, 2014 /PRNewswire/ -- To support its ongoing global operations growth and prepare for its continued success, Retronix Semiconductor today unveiled details of its new organization structure designed to align with its customers to deliver a seamless quality of service globally. The company, which is a leading provider of technical services and staffing solutions for the global semiconductor industry, also announced the strategic hire of Stewart Sullivan as a regional service operations manager in the U.S.

As part of the new organization, Mark Diamond moves from his position of director of EU/Asia Sales and Operations with Retronix Semiconductor to assume the role of Chief Operating Officer. Jim Beatty was promoted from Director of U.S. Sales to the role of Worldwide Vice President of Sales.

"By properly mapping our sales and support channels to the organization and global footprint of our leading customers rather than traditional geographic boundaries, we are elevating the entire customer experience," said Diamond. "Whether it's placing technical professionals or providing facility operations support, we have a brick and mortar presence on multiple continents that allows us to bring the right resources to bear wherever and whenever they're needed."

Retronix Semiconductor brought Sullivan on board to manage all active field service engineers in Texas and the eastern half of the United States, as well as to directly interface with customers in the same areas.

"Stewart brings over a decade of top-notch management experience to our team and has a deep understanding of our industry and customers," said Beatty. "It's the regional managers with outstanding prowess like Stewart who allow Retronix to quickly and competently deploy our breadth of offerings."

Sullivan attended Ferrum College and later served in the United States Air Force. Directly after leaving the service, he held engineering positions with Eaton Corporation. Since then, his expertise with global businesses was sharpened through his time as the district manager – and ultimately the regional manager – of global service solutions at Axcelis Technologies, Inc. With a keen eye for managing field service operations, leading a team of employees, and driving revenue within a region, Sullivan has precisely the skills needed to continue to develop Retronix's services and meet the changing needs of its customers.

About Retronix Semiconductor
Retronix Semiconductor is the leading provider of support services to original equipment manufacturers (OEM's), device manufacturers and equipment trading companies in the Semiconductor industry. Retronix is focused on operational expenditure (OPEX) outsourcing for its customer base. With numerous locations in the United States, Ireland, France, Germany, Italy, Israel, Russia, the United Kingdom, Japan, and China, the company is a trusted global brand that is growing steadily. Retronix prides itself on offering innovative and cost effective solutions in equipment and labor support to its customers.