Reveille Software(TM) Announces Reveille Experience and Performance Manager Version 6.0

ATLANTA, May 6 /PRNewswire/ -- Reveille Software™, provider of the most widely-used experience and performance management (EPM) solution for enterprise content management (ECM) applications, today announced Reveille Experience and Performance Manager (EPM) 6.0.  The new version includes performance scorecard dashboard capabilities for ECM applications.  This expands Reveille's agentless application monitoring into measurement of ECM operational key performance indicators (kpi's).

Targeted to companies with business-critical content management applications, the scorecard capabilities allow ECM business owners to compare workflow process exceptions, user response time, capture and repository transaction volumes, and repository and document activity across multi-vendor ECM systems.  The scorecard capabilities track processing exception thresholds exposing high risk areas such as service delivery attainment, operational efficiency, and compliance issues.  

"Reveille Software's agentless solution uniquely provides advanced application and business process health and viability monitoring across the corporate enterprise, with both IT and  business owner sensitivity," said Bob Estes, CEO, Reveille Software.  "Our solution enables corporations using ECM systems to track transaction volumes, throughputs, error rates, activity levels, response times, and process exceptions."

New Reveille EPM 6.0 features include:

• Predefined scorecard metric templates with an ECM focus, including predefined capture and repository criteria and evaluations
• Advanced support for the EMC® Documentum® xCelerated Composition Platform (xCP)
• Assignment of financial costs to Reveille monitors  for measuring the financial impact of service level interruption
• Industry unique multi-vendor ECM Management Dashboard for tracking and analyzing  user response time, capture and repository transaction volumes, and repository and document activity
• Monitoring of Content Management Interoperability Services (CMIS) interfaces for any CMIS interface compliant ECM vendor including IBM®, EMC®, Microsoft®, Open Text™ and Alfresco™
• Enhanced EMC Documentum wizard support for additional EMC Documentum components (such as DTS and JMS) and EMC Documentum performance scorecards

"ECM applications automate critical business processes in enterprises worldwide. However these systems are dramatically underserved by traditional applications performance management and systems management frameworks," said Bernd Harzog CEO of APM Experts. "Reveille uniquely provides management of the performance and availability of these systems with an easy to implement system, while also tying system performance and availability to business impact metrics."

Reveille EPM Version 6.0 will be available for general release in 3Q 2010.

Reveille will demonstrate the value of its Reveille Management Consoles for Documentum and Captiva® InputAccel® at EMC World 2010 in Boston, MA.  The company will exhibit the solution at booth #404 from May 10 – 12, 2010. To learn more about Reveille Management Consoles for content management systems please visit ReveilleSoftware.com or follow Reveille Software on Twitter.

About Reveille Software

Reveille Software™ is the provider of the most widely-used experience and performance management (EPM) solution for enterprise content management (ECM) applications.  Used by more than 375 companies, including SLC, Amgen and Chase, Reveille EPM helps companies ensure business-critical applications perform at peak efficiency and availability—without application babysitting.  Reveille EPM proactively monitors user experience, application processes and business metrics to diagnose and repair failures before end-users experience delay. For more information, visit www.reveillesoftware.com.

SOURCE Reveille Software