Routeware Celebrates 25 Years of Transformation in Waste Management Technology

PORTLAND, Ore., May 5, 2025 /PRNewswire/ -- Routeware, Inc., a leading provider of integrated technology solutions for the waste and recycling industry, proudly celebrates its 25th anniversary—a quarter century of pioneering digital solutions that have transformed how waste collection operates across North America and the United Kingdom.

"For twenty-five years, Routeware has been at the forefront of waste management technology, evolving from our early days of introducing onboard computing into waste trucks to our current comprehensive suite of solutions that connect every aspect of the waste and recycling ecosystem," said Paul Rafalowski, CEO of Routeware. "Our silver anniversary marks not just our longevity as a company, but also our team's consistent ability to inspire what was once a slow-to-adopt technology industry to reimagine what is possible through thoughtful technology deployment."

25 Years of Industry Leadership

Since its founding in 2000, Routeware has grown into the market leader in waste management technology across North America and the UK, building a reputation for reliability, results, and exceptional customer retention. The company's journey reflects its deep understanding of industry challenges and commitment to solving them through technological innovation.

2024 exemplified this continued leadership with the launch of Elements, a streamlined platform connecting processes across routing, dispatch, in cab capabilities, customer service, and billing. This milestone coincided with the strategic acquisition of SmartCity (formerly RUBICONSmartCity), expanding Routeware's municipal offerings with tailored solutions for local governments.

"What sets Routeware apart is our unique combination of cutting-edge technology and deep industry expertise," said Brent Glover, CTO. "We're not just creating software; we're developing solutions that address the real-world challenges in waste collection operations faced by supervisors, drivers, back-office staff, and residents alike. Our twenty five year journey has given us unparalleled insights into how technology can truly transform this essential industry."

Routeware Today: Mission-Driven Technology

Routeware's current impact is substantial, with 1.8 billion notifications sent, 65 million residents served, and over 14,000 trucks utilizing its technology. The company's mission-driven approach focuses on creating lasting, positive impacts on customer operations, team member well-being, and environmental sustainability.

Routeware's solutions are designed to support hauler and government waste and recycling operations at any stage of growth or development, ensuring its AI-enabled, cloud-based technology is helpful from day one. With a focus on adaptability, ease-of-use, and seamless connectivity, Routeware's products provide unrivaled value to customers through two flagship offerings:

• Routeware Elements for Haulers: A simple, connected, all-in-one solution for hauler operations that integrates routing, dispatch, customer service, and billing into a unified platform.
• Routeware Smart City for Governments: The smartest way for governments to manage heavy-duty fleets, offering tailored solutions that improve municipal waste management efficiency and transparency.

Recent innovations reflect the company's commitment to staying ahead of industry trends, including AI enabled contamination and extras detection,  scalehouse solutions advanced sustainability reporting tools, and integrated systems leveraging cloud technology and IoT sensors to improve operational efficiency and gather actionable insights.

Looking Forward: The Next 25 Years

As Routeware celebrates its 25th anniversary, the company remains focused on its core mission: transforming waste collection to drive a better future for generations to come.

"While we're proud of our 25-year legacy, we're even more excited about what lies ahead," added Rafalowski. "Our mission hasn't changed, but new opportunities emerge as technology advances. Whether it's driving sustainability, enhancing safety, increasing our customers' profitability, or empowering them to be leaders in their communities—we remain committed to creating human-first technology that makes a real difference."

Throughout 2025, Routeware will further integrate its technology solutions, providing purpose-built platforms  that not only streamline waste and recycling operations but empower customers to drive positive transformations in their businesses and communities.

About Routeware:
Routeware is a leading provider of waste collection management systems and in-cab technology to smart cities and private haulers. Routeware Elements for Waste Collection simplifies and connects processes across waste operations to improve performance and ease internal and external self-service. Routeware accelerates user learning, increases adoption and compliance, drives productivity, and engages residential and commercial customers to advance zero waste programs. Headquartered in Portland, Oregon, the company has offices and customers throughout the United States, the United Kingdom, and Canada. For more information, visit www.routeware.com.

Routeware Media Contact
Kim Schaefer
Warner Communications
[email protected]
702.326.6750

SOURCE Routeware, Inc.