The results show increasing confidence in Infor's CloudSuite ERP, with the majority of participating organizations citing it as their ideal future-state solution for finance, and human resources requirements.
Respondents who have already transitioned to CloudSuite report notable improvements in their operations, including improved system updates (52%), greater system access (38%), reduction in manual tasks (29%), and enhanced support (29%). The data also emphasizes users' strong focus on process optimization, with 72% of respondents indicating that they made process improvements in 2024, signaling the importance of prioritizing continuous ERP improvement.
This year's survey, for the first time, polled respondents on what types of events they would like to see the Infor community host more of, revealing a growing demand for additional training initiatives, with over 62% expressing interest in more training opportunities.
"We conduct this survey each year to build a stronger, more responsive community where organizations can learn from each other and maximize the value of the applications they invest so much in," said Richard Leigh Stout, Partner at RPI Consultants. "By sharing these insights, we aim to help businesses stay informed and improve how they use Infor."
To explore the full survey results as well as how these insights could impact your organization, visit the RPI blog to download the complete infographic.
The State of the Infor Community Survey was administered between December 12, 2024, and January 15, 2025, gathering responses from IT, HR, Finance, and Supply Chain users, predominantly across healthcare and public sector verticals.
About RPI Consultants
RPI Consultants is an ERP implementation, optimization, and software firm with over 25 years of experience delivering best practices through technology, systems integration, and process redesign. As a premier Infor CloudSuite implementation partner, RPI prides itself on providing customers with the expertise and strategic thought leadership they need to be successful. For more information, visit www.rpic.com.
SOURCE RPI Consultants
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