SBI, Growth Advisory Completes Fourth Acquisition in Two Years, Strengthening Customer Success Capabilities to Drive Profitable Growth

SOUTHLAKE, Texas, March 13, 2025 /PRNewswire/ -- SBI, Growth Advisory, has announced its acquisition of Growth Molecules' customer success training assets.  This marks SBI's fourth acquisition in two years, further expanding its ability to accelerate revenue growth by connecting critical growth dependencies—strategy, structure, talent, and data.

The customer success training offering expands SBI's award-winning training capabilities. Customer retention, expansion, and advocacy are often misaligned to a company's strategy. Growth Molecules' expertise in customer success training integrated with SBI's end-to-end approach to commercial execution creates alignment to improve the customer experience.

"Organizations that outperform in growth don't just acquire customers—they retain and expand them with precision," said Mike Hoffman, CEO at SBI. "With this acquisition, we equip customer success teams with the strategies, skills, and execution capabilities needed to drive predictable, profitable growth."

Expanding Customer Success as a Growth Engine

SBI's expanded capabilities will help organizations:

• Unify sales and customer success by ensuring retention and expansion efforts are seamlessly aligned with broader go-to-market strategies.
• Leverage best-in-class training and enablement to develop high-performing customer success teams, complementing SBI's existing sales training leadership.
• Optimize customer success operations with data-driven insights that drive efficiency, improve retention metrics, and maximize customer lifetime value.
• Drive execution excellence by embedding proven methodologies and hands-on support to activate customer success as a true revenue driver.

SBI simplifies go-to-market (GTM) for Executive Teams and shareholders to solve complex problems. To learn more about SBI's customer success strategy and training, visit https://sbigrowth.com/customer-success.

Media Contact:
Amy Lummus
[email protected]
607.379.4565

About SBI, Growth Advisory
SBI is the world's leading go-to-market strategy and execution firm specializing in accelerating profitable growth for businesses. Leveraging a blend of data-driven insights and practical, hands-on experience, we deliver end-to-end solutions tailored to our clients' unique challenges. Growth isn't just about having a plan—it takes the grit to act, the wisdom to adapt, and the courage to lead. We help organizations turn vision into momentum, ensuring teams stay aligned and decisions drive real impact. From big-picture planning to swift implementation, we work alongside commercial leaders to create sustained growth, generate long-term value, and outpace the competition.

SOURCE SBI Growth