LAS VEGAS, April 9, 2019 /PRNewswire/ -- Nordicom Inc., manufacturer of Securalert's™ Enterprise Mobile Duress solutions, is releasing today its XTendCall™ Integration & Mobile platform. The launch enhances notification capabilities of the number one mobile duress platform in the market for reliability and precision. XTendCall™ enables connectivity and alarm management of third-party systems such as security, communication, fire alarm, management systems and many others. XTendCall™ also provides unified reporting and extends notification of alerts and alarms to wired and wireless communication devices. XTendCall™ Mobile app allows users to optimize workflow, streamline messaging and response to critical and non-critical events.
Nordicom's CTO Luc Harbour is thrilled to release this powerful tool to enable additional connectivity to not only its core products but also enables the integration of multiple systems under a single alarm-management console. Furthermore, XTendCall™ Mobile puts information and messaging in the hands of stakeholders and keeps them informed of all events arising from any monitored system or devices. "After more than 23 years designing, manufacturing and deploying wireless duress solutions, we are of the advice that a sound security solution should operate on a stand-alone network and not rely on Wi-Fi and cell phone coverage to convey alerts and alarms. Mobile notification and apps should only complement security solutions, not replace them. Healthcare, hospitality, education and correctional institutions need robust, redundant and fully supervised solutions in place before providing ancillary notification through apps, not the other way around," says Harbour.
XTendCall™ enables personnel to receive on their mobile devices of choice, accurate facility-wide duress calls with up to room-level accuracy. Event updates are provided in real time when used with Securalert's™ solutions. Protocols can be automated and communicated in real time for all active events. Easy-to-read large text displays alarms and messages with audible and vibrate functionality. Sound and vibration patterns are determined by the urgency of the alert. XTendCall™ is also equipped with an automatic call-back feature to communicate with enabled audio/mobile devices without having to look up phone numbers or extensions. Alarms can be acknowledged, escalated and even canceled remotely or at the point of origin if so desired. The app indicates to the other users who is responding in the same work area. Alerts and response times are recorded for reporting and team leader follow up, optimizing response time and workflow of non-critical managed events or requests.
About Nordicom Inc.
Since 1996, Nordicom has been designing, manufacturing and implementing radio communication equipment and enterprise-grade wireless duress systems. It is currently deploying its second generation of Securalert™ solutions in several markets through a certified network of resellers. More than 92 percent of systems deployed by the company 20 years ago are still in service today.
Health Care Multi-Alarm
SOURCE Nordicom Inc.