Securus Announces Free Upgrades to ConnectUs - the Industry's Only Inmate Operating Platform

All current video visitation customers will receive free upgrades to ConnectUs which provides additional automation tools and inmate services

Jul 17, 2015, 18:17 ET from Securus Technologies, Inc.

DALLAS, July 17, 2015 /PRNewswire/ -- Securus Technologies, a leading provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring, announced it is offering ConnectUs – the industry's only inmate operating platform – for free.

ConnectUs is the most robust and feature-rich inmate platform in the market, allowing inmates access to an unlimited set of applications as approved by each correctional facility. This new platform can allow inmate access to features and services never available before, including Securus' Calling Application, Video Visitation Application, Inmate Grievance Application, Job Search Application, Inmate Education Application, Digital Inmate Handbook Application and numerous other communication and self-help services. With the free software upgrade, the ConnectUs platform fully governs what applications and services are available to the inmates to ensure that correctional facilities have full control over the content. There are many additional capabilities inherent in the platform including dynamic application display by day, time, and inmate location and a digital inmate bulletin board, allowing correctional staff to communicate with inmates faster. The interface can be made available in any of 11 different languages. 

"The ConnectUs operating platform upgrade is seamless to our existing Video Visitation customers but does require additional hardware that Securus will pay for," said Russell Roberts, vice president of Marketing and Strategy. "State and county corrections agencies expect continuing innovation and technology upgrades. To meet this need, we continue to invest in new solutions at our cost versus the prison or jail paying for the development. The new free ConnectUs upgrade is evidence that we make good on these promises to our large and growing base of video visitation customers." 

In an ongoing effort to provide automation tools to inmates and corrections agencies, Securus' ConnectUs brings innovation to modernize the incarceration experience. 

Headquartered in Dallas, Texas, and serving more than 2,600 public safety, law enforcement and corrections agencies and over 1,000,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live.  Securus Technologies focuses on connecting what matters®. To learn more about our full suite of civil and criminal justice technology solutions, please visit

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SOURCE Securus Technologies, Inc.