Securus Technologies Announces How Video Visitation Improves the Visitation Experience

At Home Video Visitation Brings a Sense of Home to the Inmate and Helps Visitors Avoid the Inconvenient and Stressful Experience of Coming to Jails.

Mar 27, 2015, 08:00 ET from Securus Technologies, Inc.

DALLAS, March 27, 2015 /PRNewswire/ -- Securus Technologies, a leading provider of civil and criminal justice technology solutions for public safety, investigations, corrections, and monitoring, announced today how inmates can experience a much-needed view of life at home with video visitation.

Unlike traditional visitation that never leaves the confines of a correctional facility, Securus Video Visitation can give inmates a much-needed view into their home life while also increasing safety within the jail. When family and friends schedule an at-home visitation session, inmates can connect with their children, extended family, those unable to travel, or even their favorite pet without leaving the confines of their pods.

Richard A. "Rick" Smith, CEO of Securus Technologies said, "With our high-tech software, we are reducing the inconvenience and isolation of incarceration. We are finding that the uses of video visitation are limitless. With the use of a webcam, inmates can see their home, see their pets, see their family, and even watch a ballgame. You can't imagine how important these experiences are to those that need them. It's being used far beyond what we envisioned as essential, basic connections. Connecting with family is extremely important to improving recidivism rates. Incarcerated dads and moms can read a book to their kids at night, be there to watch them blow out birthday candles, and visit on holidays. None of this can be done with traditional on-site visitation."

In addition to the inmate experiences that are improved, there are the risks that are avoided. With at-home visitation, the often uncomfortable experience for family and friends coming to the jail is completely avoided. With on-site visitation, all visitors—including kids—are searched and must register with correctional officers. Visitor areas can be overcrowded, noisy, and filled with tension, frustration, and crying. Alternatively, visiting from the comfort of home can ensure these high-stress-related experiences never occur.

Smith said, "Over the past several years, Securus has invested $32 million to install corrections-grade multi-purpose touch-screen devices that allow for video visitation services to inmates and their family and friends. That is the future—better/fuller visitations, safer visitations, lower recidivism, happier family/friends and inmates, and more efficient correctional operations, brought to you by Securus and our corrections partners."

"I estimate that corrections could save approximately $1 billion annually in labor costs by moving to full video visitation use, and family and friends could save $2 billion annually in time, travel, parking, and time off work, by using the full features of video. These are staggering numbers, but certainly possible by the use of video visitation technology. The question is not if this is possible, but when will we all realize the wonderful benefits," said Smith.

Headquartered in Dallas, Texas, and serving more than 2,600 public safety, law enforcement and corrections agencies and over 1,000,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live.  Securus Technologies focuses on connecting what matters®.  To learn more about our full suite of civil and criminal justice technology solutions, please visit

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SOURCE Securus Technologies, Inc.