LONDON, October 21, 2013 /PRNewswire/ --
Leading social media management platform, Sendible.com, announced this week that it has partnered with the prominent review monitoring service, ReviewPush. This partnership means that Sendible's customers are now able to monitor reviews of their local businesses across more than 15 new review sites including Yelp, CitySearch, Google and Yahoo.
In this new internet economy reputation is a key driver to the success of any business online. Already having comprehensive features like sentiment analysis, wider brand and keyword monitoring, smart scheduling, in-depth reporting and workflow and collaboration tools, Sendible's new review site monitoring features sets the company apart from its competitors with new tools to help businesses monitor the constant stream of user-generated reviews. With this release, businesses can now utilize Sendible to monitor what their customers are saying on:
- Google Local - DealerRater - Yahoo! Local - MerchantCircle - Yelp - ApartmentReviews - TripAdvisor - Yellow pages - UrbanSpoon - Edmunds.com - Insiderpages - OpenTable - ApartmentRatings - Cars.com - City Search - Foursquare - Renter's Voice
"We are working hard at Sendible to integrate with as many social networks as possible, with a view to make it easier for our customers to monitor relevant user-generated content from across the web which directly relates to and impacts the reputation of their business, brand and products." says Gavin Hammar, Sendible's CEO.
Although businesses are not able to directly control what reviews are being posted by their customers, the key is to respond to reviews swiftly so as to ensure that reputation damage is kept to a minimum. This is why products such as Sendible, which notifies businesses whenever a new review is posted by a customer, have become so sought after.
"Sendible has experienced over 300% growth in the last year and this increased demand for our product only serves to highlight the importance that businesses are placing on social media monitoring and engagement tools." says Gavin Hammar.
In a study by market research company, PhoCusWright, 78 percent of respondents said that seeing management respond to online reviews made them believe that the local business cares more about them. That translates into more business or at least loss prevention. Negative reviews can really damage a business's reputation, but having no reviews at all is equally as bad. Less than 5% of consumers are likely to buy from a business that has no reviews online. Companies with positive reviews online generally convert over 150% more new business than those with negative reviews or no reviews at all. Not only can Sendible's platform keep businesses informed whenever new reviews are posted, but its social publishing tools can be used to entice customers to post new reviews.
These statistics once again serve to highlight the increasing impact and influence online review sites and review aggregators have on consumer behavior. It's clear that harvesting and managing online reviews can help a business grow and only serves to highlight the significance of Sendible's latest review monitoring features.
Sendible is headquartered in London, England and provides an array of Social Media management tools in its all-in-one comprehensive dashboard. Sendible's platform enables users to quickly and easily compose and share content, monitor their brand, engage with customers and reach their audience via Social Media, Email and SMS. Clients range from BBC Worldwide, Amazon and Zynga to Hollywood celebrity, Ashton Kutcher. Sendible is a robust platform that caters for some of the world's largest corporations right down to the individual wishing to manage their online activity. The dashboard is recognized for its extensive integrations with a multitude of social networking sites coupled with powerful technology and automation features that have real marketing effectiveness. Learn more at http://sendible.com
For further details, images, or to learn how Sendible can help your business, please contact sales(at)sendible(dot)com or call +44-(0)208-123-1526 (UK) or +1-315-623-4480 (US)
London, N20 9LP