ServiceCEO Announces 42 Percent Quarter-over-Quarter Revenue Growth for Its Software-as-a-Service Field Service Management Solution

BOSTON, July 20 /PRNewswire/ -- ServiceCEO, (formerly known as Insight Direct) a leading provider of field service management software, today announced that Q2 2010 revenue for its software-as-a-service (SaaS) solution grew 42% percent over Q1 2010.

In the quarter ending June 30, 2010, 86 new field service businesses selected the web-based SaaS solution to help maximize productivity and billable hours and minimize time spent on paperwork and scheduling. During the quarter, more than 100,000 jobs - representing over $20 million in field service revenues - were booked, scheduled, and managed using the software.

Among the companies added to its Web Edition customer line up were Elite Heating & Air Conditioning, Advanced Lawn Care, Community Action Partnership of Orange County, Cool Breeze Refrigeration, Arco Temp Air Company, 911 Restoration, and Seattle City Lights.

"We are gratified with the continuing adoption of our ServiceCEO Web Edition product. Hundreds of service companies have acknowledged the value of our easy-to-implement, flexible and maintenance-free web-based software which improves the efficiency of their daily operations, enables them to grow," said ServiceCEO Chief Executive Officer, Jim Triandiflou. "In addition to the success of our web product, we delivered a major release of our ServiceCEO Office Edition product with significant enhancements in inventory management to help HVAC, plumbing, pool and spa, electrical and other service businesses ensure parts availability, maintain optimal stock levels, and minimize delays and shrinkage."

Additional Highlights of the Quarter:

• Changed the company name to ServiceCEO to leverage the worldwide reputation of the ServiceCEO brand.
• Increased ServiceCEO Web Edition SaaS product average MRR per customer by 24 percent over the previous quarter.
• Generated 82 percent more cash from ServiceCEO Web Edition SaaS product than the previous quarter.
• Transitioned over 30 companies from on-premise products to the company's SaaS solution.
• Signed over 100 new customers for the ServiceCEO Office Edition client/server product.
• Increased penetration into the SMB and franchise field service markets including:
  • 46 new customers in HVAC, plumbing, electrical, tech and other install/maintain/repair service businesses.
  • 39 new customers in commercial & residential cleaning.

About ServiceCEO

ServiceCEO (formerly known as Insight Direct) is the leading provider of software solutions that help small and mid-size (SMB) field service companies work more efficiently, sell more jobs, improve customer service and get paid faster. ServiceCEO Web Edition (formerly known as VaZing) is a low-investment, easy-to-use, web-based solution for scheduling, billing, estimating, and marketing. ServiceCEO Office Edition is a fully-featured solution for managing every aspect of businesses operations – including CRM, scheduling, dispatching, inventory management and accounting. Founded in 1997, ServiceCEO has over 6,000 customers in 28 countries. For more information, please visit www.serviceceo.com and www.insightdirect.com. Join us on Twitter, Facebook, YouTube and LinkedIn.

SOURCE ServiceCEO