ATLANTA, March 23 /PRNewswire/ -- Servigistics, the worldwide leader in Service Lifecycle Management software, announced today that Mark Vigoroso, senior vice president, global marketing and alliances, has been appointed to the Advisory Board of Arizona State University's prestigious Center for Services Leadership (CSL).
The globally recognized CSL strives to improve the business and academic understanding of the distinctive and growing role of services in organizations and with customers. In order to be a CSL member, organizations must possess an exceptional reputation as either a services firm or a product/manufacturing firm that competes through service(s). The organization must also be on a journey of change or improvement, making a strategic commitment to compete through service(s). The invitation-only CSL partnership provides an opportunity for member companies to research the latest in services leadership, as well as participate in extensive information sharing across a wide spectrum of industries. The affiliation joins Servigistics with a long list of service-oriented companies who are already members of the CSL, such as IBM, Harley-Davidson, Siemens and Boeing.
"It is an honor to join this impressive group of service industry leaders and I look forward to both learning and contributing valuable insight that will further the strategic role of services as a corporate performance growth enabler," says Vigoroso. "Being affiliated with the CSL will be an asset as Servigistics continues to grow globally and expand the capabilities of our Service Lifecycle Management solutions to address the challenges that service leaders face in today's economic climate."
Servigistics' award-winning Service Lifecycle Management solutions deliver value across the service supply chain and focus on all key post-sales service areas including parts planning and pricing, field service management, returns and repair management, logistics and warehouse management, warranty management, and knowledge management.
Servigistics is the worldwide leader in service lifecycle management software. The company's award-winning solutions deliver value across the service supply chain, including parts planning and pricing, field service management, returns and repair management, logistics and warehouse management, warranty management, and knowledge management. The breadth and depth of the solution set enables companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics' Oracle Fusion and SAP Netweaver-certified solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace and defense, motor vehicles, telecommunications, medical equipment, and consumer and industrial products. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world. Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at [email protected], or via the Web at http://www.servigistics.com.
About the Center for Services Leadership
The CSL was established in 1985 to pioneer the study of services when business schools were focusing primarily on products and manufacturing enterprises. By filling this void, the CSL has established itself as globally recognized authority and resource in the field. Highly successful companies and top academics turn to the CSL to understand how to compete strategically through both profitable services and through the use of customer service as a source of distinction. For more information about the CSL, please go to http://wpcarey.asu.edu/csl.