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Shoebuy.com Enhances Customer Experience in Time for Holiday Shopping


News provided by

Shoebuy.com

Nov 25, 2013, 10:29 ET

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BOSTON, Nov. 25, 2013 /PRNewswire/ -- Shoebuy.com, a leading global online retailer of shoes and clothing for shoppers seeking the best variety and brands, has launched an updated look and feel for its web properties, designed to bring more streamlined and visually appealing shopping to its customers. The new Shoebuy.com and mobile site feature clean visual designs with less text and larger images, as well as easy navigation for more intuitive shopping. The new sites are now available for customers to enjoy, right in time for the holiday season.

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Shoebuy.com enhances customer experience with new web and mobile sites featuring more streamlined and visually appealing shopping for its customers - right in time for the holiday shopping season. (PRNewsFoto/Shoebuy.com) (PRNewsFoto/SHOEBUY.COM)
Shoebuy.com enhances customer experience with new web and mobile sites featuring more streamlined and visually appealing shopping for its customers - right in time for the holiday shopping season. (PRNewsFoto/Shoebuy.com) (PRNewsFoto/SHOEBUY.COM)

(Photo: http://photos.prnewswire.com/prnh/20131125/NE22775)

"Our new web and mobile sites deliver a refreshed user interface so that our customers can easily navigate, browse and shop for whatever they're looking for," said Shoebuy.com CEO Mike Sorabella. "We recognize that today's shoppers have many options to choose from. We aim to not only provide our Shoebuy.com customers with the products they want, but to also ultimately create a shopping experience that thrills them every time they come to us, regardless of the channel.  In today's increasingly competitive online environment, our focus is on building loyalty."

For nearly 14 years, Shoebuy.com has provided customers with an extensive collection of shoes, clothing and accessories from more than 1,300 leading brands. The new Shoebuy.com upgrade and new mobile site are key components of the company's strategic commitment to its customers and its brand partners. Shoebuy.com will also deliver a new tablet site and mobile apps soon to ensure customers have an enhanced shopping experience wherever and however they choose to browse and shop. Customers will be able to shop across the sites from their Shoebuy.com account, so they can start and finish their shopping however they choose.

Throughout the development, Shoebuy gained deeper insights and ensured that customers' needs were brought to the forefront by leveraging A/B testing and user feedback extensively.  "The new sites and apps are the first step to improve our customers' experiences with Shoebuy.com. Our sites will continue to evolve over time to best meet and hopefully exceed our shoppers' needs and expectations," said Kavita Baball, Shoebuy.com SVP, Customer Experience and Retention.

About Shoebuy.com
With more than one million products for customers to choose from, Shoebuy.com is a leading global retailer for shoes, clothing and accessories for shoppers seeking the best variety and brands. The Shoebuy.com customer experience extends beyond shoes through the company's broad portfolio of products, as well as the exclusive Events.Shoebuy.com featuring invitation-only private sales. Shoebuy.com was founded in 1999 and is an operating business of IAC (Nasdaq: IACI). Learn more at shoebuy.com, connect with us on Twitter @Shoebuy, follow us on Pinterest or visit our Facebook page.

Media Contact:
Erin Delaney Maratea
Shoebuy.com
+1-617-451-2929 x300
[email protected]

SOURCE Shoebuy.com

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