CHICAGO, Nov. 17, 2016 /PRNewswire/ -- SIRVA, Inc., an industry-leading global relocation provider whose portfolio of brands includes two well-known and recognizable moving providers, Allied and northAmerican, recognized their agents at the Annual Agent Convention on October 24-26 in Austin, Texas with international moving awards.
The most prestigious award is International Agent of the Year which recognizes the moving agent that provides outstanding customer service and experiences the most growth in all aspects of their household goods international moving business. Qualifying agents must have excellent quality and customer satisfaction scores along with a superior claims and safety record. They must also demonstrate a significant increase in booking volume year over year.
Each of SIRVA's moving brands – Allied and northAmerican –recognized their top international agent performer. This year, the winners are Allied International San Francisco of Hayward, California and northAmerican agent Palmer Moving & Storage of Warren, Michigan.
"We are thrilled at a three-peat win of this Award. There is no question that we have absolute commitment to exceeding customer expectations," said Anthony Vukovic, VP of international moving at Allied International San Francisco. "It's quite a feat to move someone internationally and to do it with such care and quality to garner consistently high customer satisfaction scores. We couldn't have accomplished this without the ongoing commitment and support of our team and SIRVA, as well as the Allied network."
"We are honored to once again receive this prestigious International Agent of the Year award. It is a tribute to the commitment of our entire northAmerican service network around the world to deliver world-class service. It is this enduring commitment and compassion that is the cornerstone of our success, and I am extremely grateful for their support," said Jeff Palmer, President of Palmer Moving & Storage.
"There is no question that both Allied International San Francisco and Palmer Moving & Storage have set the highest standard for exceptional service in international moving for their respective van lines," said Bob Thomas, VP and General Manager of International Moving for SIRVA Worldwide. "We are proud to recognize these agents who have mastered the complexities of international moving and who maintain the necessary knowledge of foreign regulations in order to make customers feel comfortable and safe about an important milestone in their life. Congratulations to Allied International of San Francisco and Palmer Moving & Storage for achieving such a high level of success."
Other International awards announced include:
The International Customer's Choice Award, which recognizes excellent achievement in quality and customer service:
- Allied International Los Angeles of Lawndale, CA
- northAmerican agent Ward North American of Garland, TX
The International Top Sales award, which recognizes the agents with the largest international sales volume:
- Allied International Minneapolis of Roseville, MN
- northAmerican agent Beltmann Group of Roseville, MN
About Allied International San Francisco
Allied International San Francisco has been an Allied agent since 1982 and is a seven-time winner of the Award. They specialize in export packing and crating, and customs documentation for international moves; and provide an array of local and long-distance moving and storage services for consumers, corporations, government and military audiences. For more information about Allied International San Francisco, please visit www.nor-calmoving.com/international-movers.
About Palmer Moving & Storage
Since 1910, Palmer Moving & Storage has been a family owned and operated agency for northAmerican Van Lines located in Warren, MI. Whether you are moving around the corner or around the world, Palmer has the expertise to handle any request for any service. Integrity, family, and an unrelenting commitment for delivering quality service are the fundamental values that have guided Palmer and is the foundation for their success. Visit www.palmermoving.com.
About SIRVA, Inc.
SIRVA delivers customized relocation and moving solutions that satisfy the needs of clients and their people in the highest quality and most efficient way — wherever they do business. Offering an extensive portfolio of mobility services across 170 countries, SIRVA provides end-to-end solutions and delivers an enhanced mobility experience for clients and their people.
SIRVA has a portfolio of well-known and recognizable brands including Allied, northAmerican, SMARTBOX, and Allied Pickfords. For more information please visit www.sirva.com.
Allied Marketing Manager
northAmerican Marketing Manager
SOURCE SIRVA, Inc.