Small Business Makes Big Commitment to Customer Satisfaction at DoItBigThen.com

MADISON, Tenn., April 2, 2012 /PRNewswire/ -- With inventory that rotates once a month, bargain prices on everything from comforters to televisions, DoItBigThen.com (http://www.doitbigthen.com) is the newest deal site to hit the Internet. But it is the company's old-fashioned focus on individual customer satisfaction that sets it apart from everyone else in the limited-time-deal space.

DoItBigThen.com shoppers can find home decor, electronics, luggage, and other popular items at discounted prices. The site is updated with new products each month; if any product is out of stock when a customer orders, Do It Big Then will issue a refund and contact the customer as soon as the product becomes available again.

That's just one of the small courtesies Do It Big Then extends to its customers, said company founder Terrence Calvert. "We believe in old-school values," he explained. "All customers are treated with respect, appreciation and integrity."

Do It Big Then accomplishes that goal in part by getting to know its customers. The company is small enough to form relationships with people -- and that's exactly how Calvert wants it to stay. He would rather see every customer walk away happy than to focus on overall customer satisfaction rates.

"In the end, those are just numbers," said Calvert. "People matter more at Do It Big Then. If we have a 99% customer satisfaction rate, that means someone is going away from their experience with our company unhappy, and that is unacceptable. Our goal is to serve each individual customer so well that DoItBigThen.com becomes their go-to choice for quality products for travel, the car, the home and the boat."

In keeping with its focus on individual customer satisfaction, Do It Big Then offers a seven-day refund policy: If a client is dissatisfied with his or her purchase for any reason, he or she can return the product for a full refund minus shipping.

Some of the items currently featured at DoItBigThen.com include queen-sized comforter sets for $50; a portable computer speaker system for $25; men's and women's analog quartz watches for $35; and Xbox Gears of War 3 Epic Edition for $165. View all products currently available and learn more about Do It Big Then at http://www.doitbigthen.com.

Customer service is available at 1-888-571-5537.

Media contact:

Terrence Calvert
Do It Big Then
615-525-4656
[email protected]

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SOURCE DoItBigThen.com