AGOURA HILLS, Calif., July 11, 2017 /PRNewswire/ -- Relief-Mart™, Inc., manufacturer of high quality home health products, revolutionized the sleep industry with its personally customizable Snuggle-Pedic Ultra-Luxury Kool-Flow® bamboo shredded memory foam pillow, making it a best seller on the Amazon list. Two and a half years and over 7,000 verified user reviews later, Snuggle-Pedic now has the distinction being the highest rated pillow on Amazon, well overtaking even its nearest pillow competitor Coop Home Goods with a 4.5 to their 4.3 average star rating.
"Customers have really come to rely on ratings, which fits in perfectly with our hyper-focused approach and constant attention to pleasing customers," says Dr. Rick Swartzburg, D.C., head of product development at Relief-Mart, Inc. "Unfortunately, there are many unscrupulous businesses out there that have tweaked the ratings by sending reviewers to sites that can collect their review without even verifying that they have the product. Fortunately, Amazon now uses a tough screening process and actually labels each review 'Verified' only when the product was purchased through a valid Amazon account. They also make it easy to sort only Verified Reviews for those combing through the product reviews."
Dr. Swartzburg goes on to state that over the past 2.5 years he has personally meticulously combed through every one of the over 7,000 pillow reviews to further innovate and improve their Snuggle-Pedic pillow, along with utilizing his well-trained customer service staff to assist with any customer who had any issues whatsoever. "Assisting customers is more than just answering questions and fixing any issues," says Dr. Swartzburg. "We are the only company that has ever offered free personal customizations to alter a pillow or mattress to suit the customer's exact needs." This high level of customer service not only helped further contribute to the good reviews, but it put them in the trenches to really know what it was that customers liked and didn't like about the product, leading to one of their newest and best innovation…their patented mattress in a box dubbed as the Snuggle-Pedic Mattress That Breathes. It may be too early to tell, but based on their 4.8 star rating with over 100 verified reviews, it is possible that may have another runaway hit on their hands.
The Snuggle-Pedic pillow comes in four pillow sizes, as well as a full body pillow (currently rated a 4.7 with over 2,000 reviews). Each hypoallergenic and dust mite resistant Snuggle-Pedic comes with an industry leading 90-nigh trial and 20-year warranty. They are all hand made in Relief-Mart's Southern California factory, using top-quality U.S.A. made components. For more information you can visit http://www.SnugglePedic.com.
About Relief-Mart™, Inc.
Based in Westlake Village, CA, Relief-Mart manufactures high quality mattresses, pillows and other personal health products under the watchful eye of Rick Swartzburg, D.C., Vice President of Product Development. Founded in 2001, Relief-Mart sources materials from and manufactures products in the U.S.A.
Dr. Rick Swartzburg, D.C.
cell: 805 279-3456
SOURCE Relief-Mart, Inc.