NEW YORK, Nov. 30, 2016 /PRNewswire/ -- CheckedIn, the social concierge, mobile messaging, and guest intelligence platform for hotels and travelers, announces the close of its first investment. The investors are prominent professionals from various industries who have collectively traveled hundreds of thousands of miles. Their investment is a direct result of CheckedIn's team, which consists of distinguished hospitality experts and proven entrepreneurs, their ongoing discussions with numerous hotel and hostel companies, the rise in messaging technologies, and the shift in guest expectations - driven by Millennials and Generation Z.
CheckedIn is a guest focused mobile application designed specifically for the hospitality industry. It functions as a social concierge and communications network, helping gather unique guest data / intelligence while enabling a hotel to offer bespoke customer service to each individual guest.
Through CheckedIn's social concierge, hotels can understand each guest and the demographics of their hotel to help manage guest expectations and provide seamless experiences. Through CheckedIn's communications network, travelers can interact with one another and their hotel. They're giving guests the platform to interact, network, and form communities, which is the goal of communal tables, great room lobbies, and the innovative new designs that Marriott, Starwood, Hilton and other hotel companies are pioneering.
Their mission is to elevate the travel experience, create lasting memories, and encourage guests to explore the world the way they want.
Founder Evan O'Connor said "It's about understanding guest preferences and delivering an experience – beyond their room - to answer those preferences. I think that if hotels don't get ready for this today, they will look back and ask themselves 'how did we let this happen?' The benefits are too great to ignore. Social engagement and technology integration can upgrade experiences, increase satisfaction and drive customer loyalty. In a competitive landscape with increasing pressures – AirBNB, HomeAway, VRBO, OneFineStay – all of these are extremely critical."
CheckedIn is a mobile social concierge and messaging platform that encourages travelers to interact with each other, network, develop friendships and explore the world around them. By connecting people through common interests and activities, we are revolutionizing tomorrow's travel experiences one trip at a time.