Solix, Inc. Emphasizes Commitment to Customer Service Excellence & Program Dependability with SOC 1 Certified Solutions

PARSIPPANY, N.J., May 29, 2014 /PRNewswire/ -- Solix, Inc., a leading provider of program administration, eligibility determination and customer care services to government agencies and businesses throughout the United States, today announced it has successfully completed voluntary and independent Service Organization Control (SOC 1, Type II) audits of three major service areas—demonstrating the company's commitment to providing outstanding service backed by best practices in compliance to protect its operations and customers. 

The audits focused on Solix's services for federal programs that fund telecommunications assistance and Internet access for schools, libraries, and rural healthcare providers, a customer in the healthcare insurance industry and Solix's Commercial Lifeline and Broadband Enterprise Solutions. The audits were completed with an unqualified opinion, without modification—the most favorable designation—by independent reviewers from a nationally recognized auditing firm.  This is the second consecutive year SOC 1 Type II audits were performed for these three service areas. The federal program service area has earned four straight successful SOC 1 audits. All three programs have received the strongest rating—that of an effective opinion on its internal controls—every year a SOC 1 audit has been performed on them.

"We take the trust customers give us to manage their programs and customer relationships very seriously and we're proud they consider us a reliable partner and not just a vendor," said Solix CEO Jack Miller. "Proactively pursuing independent verification that our services have been tested and have passed stringent compliance standards is another way to show customers our commitment to delivering the highest quality service."

In addition to administering programs and determining applicant eligibility, customers choose Solix to help them successfully safeguard their programs from the risks associated with waste, fraud and abuse. The company's program integrity services are supported by in-house certified fraud examiners and include audit-ready reporting, program monitoring and consulting.

Solix's expertise in managing highly regulated programs, coupled with customized solutions that deliver efficiency, compliance, and program integrity, have made it a preferred provider for a diverse collection of customers including those in the public sector, telecommunications, broadband, healthcare, utilities and insurance industries. Headquartered in New Jersey, Solix has operations in Illinois, Texas and Missouri, including a network of company-managed customer care centers in the Midwest.

Visit the Solix website to learn more about our services and our Results and Resources Page to read a case study on how we helped a healthcare benefit provider achieve success.

About Solix, Inc.

Solix, Inc. is a leading provider of eligibility determination, qualification program management and customer care services to government, telecommunications, broadband, utility and healthcare organizations. For over a decade, we've delivered smart, cost-effective, compliant outsourcing solutions that leverage our unique technologies and consultative expertise. Our customers benefit from faster, more accurate applicant qualification, increased program efficiency and improved customer communications. For more information, please visit www.solixinc.com

Media Contact: Gene King
Corporate Communications
Solix, Inc.
973-581-5320
[email protected]

SOURCE Solix, Inc.