SOTI Extends Mobile Application Management Capabilities For Apple Devices Including Live Help Desk Tools and Remote View

News provided by

SOTI Inc.

May 22, 2012, 06:53 ET

Industry-first Remote View Functionality Bolsters Enterprise Mobile Deployments with Support for iOS Applications

MISSISSAUGA, ON, May 22, 2012 /PRNewswire/ - SOTI, the market leader in Enterprise Mobile Device Management (MDM), today announced an updated version of its MobiControl Software Developer Kit (SDK) for iOS. Leveraging SOTI's rich history of innovation in the MDM space, the updated SDK introduces live Remote View support for customers deploying iOS applications.

The SOTI MobiControl MDM solution makes it simple, quick, and safe to manage and support a wide variety of mobile devices running Apple iOS, Android, and other operating systems. MobiControl allows organizations to optimize ROI, and enforce BYOD and other compliance standards, ensuring that both corporate and personally owned devices are secured, tracked, configured, and supported in one multiplatform web solution.

As mobile devices infiltrate the enterprise, these devices and applications inevitably face heightened issues and require technical support. With the MobiControl iOS SDK, remote technicians are empowered with the tools they need to monitor and support mobile users on iPhone, iPad and iPod Touch devices. This technology also allows users to be remotely trained while they are out in the field.

The MobiControl iOS SDK, enhances Apps with the following features and functionality:

  • Remote Viewing - Allow remote support and troubleshooting
  • Enhanced Data Security - Validate that devices are enrolled
  • File Synchronization - Automatically sync application data
  • Location Services - Collect timely location information
  • Jailbreak Detection - Report detailed jail broken activity

"SOTI is dedicated to innovating and delivering the advances needed to allow our customers to leverage the benefits of mobility; the ability to support users while they are out in the field is basic to achieving this goal. We are excited to be the first MDM Company to be able to provide this functionality for iOS devices." said Carl Rodrigues, President and CEO of SOTI.

About SOTI Inc.
SOTI Inc. develops industry-leading technology that solves the unique challenges involved in managing, securing, supporting, and tracking remote mobile and desktop computing devices. Over 80,000 customers around the world in retail, manufacturing, health care, government, logistics, hospitality and other industries rely on SOTI products to reduce the total cost of ownership associated with their mobile devices. For more information or for a free live demo, please contact us at [email protected].

SOURCE SOTI Inc.