Spring Break Support: Passport Helps Florida Cities Navigate Curb Congestion

Parking and enforcement technology leader works with top destination cities like Tampa, Key West, Panama City, Destin, and more

CHARLOTTE, N.C., March 27, 2025 /PRNewswire/ -- Passport, the most trusted technology partner for innovative curb management solutions, is helping Florida cities manage the influx of spring break visitors and is revealing its parking and payment best practices. Last year, Florida saw a record-breaking 142.9 million visitors, with a significant portion traveling during the spring break season in March and April - more people can mean more problems with parking.

"With Spring Break approaching, Florida is preparing for a record influx of visitors—and as someone who grew up here, I know firsthand how crucial this surge is to local economies," said Khristian Gutierrez, co-founder and CEO of Passport. "But we also want to ensure local officials have the software resources to keep their communities functioning smoothly. As a trusted partner to cities across North America, we offer real-time insights and comprehensive parking compliance solutions that empower leaders to make informed decisions—both during peak demand and throughout the year—ultimately helping communities thrive."

Passport's fully integrated curb management solution brings together parking enforcement, mobile pay parking, digital permitting, payments, and more. By centralizing parking data, Passport ensures cities can operate more efficiently, increase revenue, and improve the parking experience.

In February 2025, the City of Tampa experienced a 57.5% increase in Passport Parking sessions compared to February 2024 and is preparing for more congestion in the month ahead. "The City of Tampa is focused on making our city fun for tourists and livable for our residents, even during high-volume times like spring break," said Fed Revolte, City of Tampa Parking Division Manager. "With Passport, we have been able to access valuable data on what's happening at the curb for the last few years so that we can better plan for managing parking turnover and compliance. It also allows us to provide an easy solution for parkers who want to pay from their phone."

In order to better manage parking during peak times, Passport suggests cities focus on these five best practices:

1. Use clear signage: By providing clear and easily understandable parking signage, cities inform and update residents and visitors alike about parking regulations. Confusing or poorly placed signs can lead to unintentional violations.
   
   
2. Make it mobile: Ensure you're offering a mobile app to pay for parking and citations, and encourage parkers to download the right app to make life at the curb easier, while also expediting payments for citations. In 2024, 85% of all paid citations processed by Passport were resolved online.
   
   
3. Over-communicate to consumers: Make sure they understand the citation and enforcement rules and next steps - including how they will receive notices. Most cities don't send payment links via text message or request payment through unofficial channels.
   
   
4. Dive into data: Explore years and months past to spot trends and stay ahead of challenges. Changing parking turnover during peak times can help alleviate congestion and ensure the city runs smoothly when it's busy.
   
   
5. Choose the right partner: Select a parking vendor that can bring all facets of curb management into one place to ease the burden for city officials and parkers alike. Passport's Partner Marketplace boasts over 60 integrations with technology partners and collaborates with regional providers and private operators like LAZ Parking and Metropolis SP+.

Passport supports 800 cities and has processed more than $3.5B in curbside payments across paid citations, mobile payments, and parking permits. Passport data shows one in five Americans interacted with at least one of Passport's products in 2024. For more information, including best practices, resources, and other reports, visit https://www.passportinc.com/.

About Passport
Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes.

SOURCE Passport