BLOOMINGTON, Ill., April 29, 2011 /PRNewswire/ -- State Farm Insurance catastrophe claim representatives, general claims adjusters, agents and their staffs have expanded their efforts to assist policyholders whose lives have been turned upside down by an unprecedented surge of tornadoes across Southern states.
"Our heartfelt sympathy and prayers go out to all who have been touched by these devastating storms," said Susan Hood, Claims Vice President. "It's our intent to quickly and efficiently work with our most severely impacted customers and get them back on their feet with temporary shelter and the necessities of life."
Additional State Farm's catastrophe claim representatives have joined local claims personnel, support staff, State Farm agents and their staffs in hard hit areas around Tuscaloosa, Bessemer, Coleman, and other towns in Alabama, Mississippi, Georgia, Tennessee and Virginia to provide initial payments for qualified claims to provide temporary lodging, clothing, food and other necessities. Claim representatives are inspecting properties and working to serve customers with the most severe damage first.
With the scope of the devastation still being evaluated, reported insurance claims continue to rise. As of Noon, Friday, more than 40,000 storm-related catastrophe claims have been filed with State Farm since April 22. Claim representatives and agent teams continue to help policyholders affected by serious storms that occurred prior to April 22 in Oklahoma, North Carolina, Illinois, Missouri and Arkansas.
For those with damage to their property, make reasonable temporary repairs to prevent further damage only if it is safe to do so. Save receipts if you purchase items such as tarps and plywood or other supplies to make repairs. If you have a covered loss, these repairs may be reimbursed.
State Farm policyholders are asked to call their agent or 1-(800)-SF-CLAIM (1-800-732-5246) in order to report damage. They can also visit www.statefarm.com. To learn more about what to do after a storm strikes, visit http://www.statefarm.com/aboutus/disaster/response/response.asp
SOURCE State Farm