StoneRiver Tops Last Year's RAVE Award Win with Two Awards in 2013
Two 2013 RAVE Awards based on Novarica ACE Rankings for StoneRiver's PRO Financial and PTE Financial Solutions
WASHINGTON, June 3, 2013 /PRNewswire/ -- StoneRiver, Inc., the trusted insurance technology partner with solutions across multiple business lines, today announced that it has won two 2013 RAVE Awards. These newest RAVE Awards give StoneRiver a total of three RAVE Awards after having StoneRiver's PTE Financial Solutions recognized with a RAVE Award in 2011.
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StoneRiver earned the two 2013 RAVE Awards based on the impressive Novarica Average Customer Experience (ACE) Rankings in Q1 2013 for its PRO Financial and PTE Financial solutions. PTE Financial received an Overall Gold ACE Ranking of 98 out of a possible 100, with PRO Financial close behind with an Overall Silver ACE Ranking of 96. The awards will be presented to StoneRiver at the 2013 Annual Insurance Accounting & Systems Association (IASA) Educational Conference and Business Show this week in Washington, D.C.
For the fourth year, Tech Decisions magazine and industry research and advisory firm Novarica have teamed up to recognize those technology solutions delivering exemplary value to the insurance industry. The RAVE Awards are based on user evaluations submitted through Novarica ACE Rankings, determined based on online surveys of senior technology and operational executives at insurer clients who have direct experience with the solutions. ACE Rankings are audited and independent, providing a transparent, unedited picture of how well a solution or provider meets its users' needs.
Commenting on changes to this year's RAVE Award criteria, James Daggett, publisher of Tech Decisions, said, "in this fourth annual RAVE Awards, we've made changes to recognizing software solutions across categories that receive overall scores of 94 or above out of 100. This gives us the opportunity to show which classes of solution are delivering the highest levels of satisfaction to their clients."
"We are thrilled to congratulate StoneRiver on their RAVE Award," noted Daggett. "Tech Decisions RAVE Award partnership with Novarica is extremely valuable information for Insurance Technology decision makers as the ACE ranking methodology reflects verified customer responses. Congratulations on demonstrating superior value to your customers.'"
On receiving the RAVE Award recognition, StoneRiver Senior VP of Financial and Compliance Solutions Dori Luke said, "we are extremely excited to win, not just one, but two RAVE Awards this year. This is a great honor and much appreciated by the StoneRiver team. In addition to our 25 years in insurance accounting and financial systems, we strongly believe that our commitment to consistent delivery of outstanding products as well as outstanding customer support is a major contributing factor to our high ACE Rankings and resulting RAVE Award recognition. These awards are especially gratifying since they are awarded based completely on our insurer customers' opinions of our products and services. We thank Tech Decisions and Novarica for continuing to sponsor the RAVE Awards and to help us to gauge the satisfaction of our customers through the ACE Rankings survey program."
Previews of the ACE Gold Ranking report for StoneRiver's PTE Financial and ACE Silver Ranking for PRO Financial can be viewed at:
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About Novarica
Novarica provides information, insights, and perspective on markets, operations, and technology to financial services and insurance executives. The company delivers its service through published research, retained advisory services, and project-based consulting. Novarica's research includes market and trend analyses, best practices research, case studies, and independent analyses of insurance software vendors. Novarica draws its knowledge from the personal experience of its principals, the ongoing information-gathering initiatives of dedicated research staff, and regular communication with insurer executives through informal networks and through the Novarica Insurance Technology Research Council, a community of more than 300 insurer CIOs and senior executives. For more information, please visit www.novarica.com.
About Tech Decisions
Tech Decisions, published by Summit Business Media, guides top-level insurance technology and business professionals in managing their companies' systems on a day-to-day basis and informs their decision-making for the future. Tech Decisions helps readers leverage time-tested as well as leading-edge technology products, systems, and strategies—and in making the best decisions to fulfill the business and profitability needs of today's insurance and financial services marketplace. For more information, visit PropertyCasualty360.com.
About PropertyCasualty360.com
PropertyCasualty360.com is an award-winning website for all property and casualty professionals. As the preferred news resource for P&C buyers and sellers, PropertyCasualty360.com also provides access to breaking insurance news, industry research, compliance and legal updates, training and education, technology developments, data and trends, and more. For more information, please visit PropertyCasualty360.com.
About StoneRiver, Inc.
StoneRiver delivers the industry's widest range of technology solutions and services to insurance carriers, agents and broker-dealers. This versatile product group encompasses front-office, policy, claim, rating, underwriting, billing, reinsurance, financial and compliance solutions for all major business lines. Hundreds of companies rely on StoneRiver software and processing solutions to achieve a competitive edge. StoneRiver promotes client success by streamlining complex business processes. Visit stoneriver.com for more information.
SOURCE StoneRiver, Inc.
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