WINTER GARDEN, Fla., March 24, 2020 /PRNewswire/ -- Always striving to live up to their motto of "Storage That Cares," the executive team at Store Space introduced "Touchless Rentals" at all of its locations in the United States this week to better protect both customers and employees from the COVID-19 virus. This fast-growing owner, operator and third-party manager of premium self-storage properties is rethinking the rental process and removing the close personal contact that is so often involved with the spread of coronavirus.
"Our customers rely on us, either as a warehouse facility for essential business needs, or simply to store vital household goods," said Store Space CEO Chris Harris. "We needed to find a way to provide the same level of access and customer service while limiting exposure to COVID-19 for both customers and employees."
The Store Space team has implemented enhanced cleaning and sanitation practices at all locations, doing its part to keep facilities clean and sanitized for its valued customers and employees. At the same time, Store Space is affording the opportunities for new customers to rent and current customers to pay their rent online at StoreSpace.com—all without face-to-face interaction.
"On top of maintaining a strict cleaning regimen, we decided to leverage our top-tier technology to assist our customers. We are now able to complete full customer leases and move customers into units without any in-person human interaction. The safety of our customers and employees is our top priority in these difficult times," stated Harris.
Store Space adapted to the situation using Storage360°, its proprietary, advanced self-storage platform that consolidates all integral data in real time, allowing storage rental contracts to be completed online in a simple process done without in-person contact.
"We're pleased to use all of our available technologies to provide customers an easy and safe transaction during this tough period," said Store Space COO and President Rob Consalvo.
Customers simply visit StoreSpace.com and reserve the unit that fits their needs. After completing a reservation they'll receive a prompt to rent their unit online and e-sign their rental agreement. Customers can also simply call and complete the same process over the phone at 833-292-6499. Making the deal even better in this uncertain time, Store Space will give all customers who rent online an Amazon e-gift card up to $50, based on their monthly rental rate.
"We're trying to accommodate customers and businesses during these tough times," said Store Space CMO Stephen Sandecki. "We have an obligation to our community to live up to our 'Storage That Cares' slogan. Providing a clean, sanitary and supportive place for our customers to store, and for our employees to work, is just a small part of that commitment."
Store Space is a self storage operator and third-party management company. Located in Winter Garden, FL, the Company currently owns, has under purchase agreement, and/or operates 34 properties in 13 states. The Company fuels growth and value with their experience driven operations, state-of-the-art Storage360° proprietary platform and strategic digital marketing programs. You can contact us at [email protected] or visit us at https://www.storespace.com.
SOURCE Store Space