SuccessFactors Business Execution Software Gives Ace Hardware New Tools to Improve Productivity, Employee Performance

Largest Hardware Cooperative Selects BizX to Foster Employee Development, Drive Maximum Performance

Jan 12, 2010, 08:05 ET from SuccessFactors, Inc.

SAN MATEO, Calif., Jan. 12 /PRNewswire-FirstCall/ -- Today, SuccessFactors, Inc. (Nasdaq: SFSF) announced that Ace Hardware Corporation, the largest retailer-owned hardware cooperative in the industry with more than 4,500 locations worldwide, has selected SuccessFactors' Business Execution (BizX) Suite to foster employee development and drive maximum organizational performance.


Headquartered in Oak Brook, Ill., with 14 regional distribution centers and 4,500 employees nationwide, Ace Hardware is best known for its superior level of customer service and dominance within the convenience hardware marketplace. With 2010 plans and long-term expansion expected, Ace sought after an on-demand solution that would scale to its growing needs while both driving employee development within the organization and rewarding outstanding performance.

Ace selected the BizX Suite for its ease of use and seamless module integration toward these objectives. With SuccessFactors' Goal and Performance Management modules, managers ensure optimal performance by easily tracking and measuring progress against individual goals. Furthermore, SuccessFactors' Compensation Management automatically integrates data from these modules to provide immediate visibility into employee compensation practices. With SuccessFactors, Ace will reward outstanding service by linking compensation directly to performance expectations, and driving execution across the organization.

"We've been in the hardware business for 86 years, and throughout our history, our employees have played the utmost important role in our prosperity. We see them as the driving force behind our company," said Jimmy Alexander, vice president of human resources, Ace Hardware Corporation. "SuccessFactors absolutely understands the importance of 'people' within an organization and the value they provide its customers. This partnership will only strengthen our employee development and the services we provide."

"Ace is an excellent example of how a company has invested in its people and succeeded based on this tenet. They are true believers in People Performance," said Jay Larson, vice president of global enterprise and mega sales, SuccessFactors. "The emphasis on employee development is tremendous and shines through in their phenomenal customer service and continued industry dominance."

Ace will use SuccessFactors' Goal Management and Performance Management modules, along with Compensation Management, in its corporate headquarters and 14 regional distribution centers across the nation.

About Ace Hardware

Throughout its 86-year history, Ace Hardware has been known as the helpful hardware store by both customers and communities. In 2009, Ace ranked "Highest in Customer Satisfaction among Home Improvement Stores for the Third Consecutive Year," according to J.D. Power and Associates. With approximately 4,500 locally-owned and operated hardware, home center and building materials stores that generate annual retail sales of approximately $12 billion, Ace is the largest hardware cooperative in the industry. Headquartered in Oak Brook, Ill., Ace currently operates 14 distribution centers in the U.S. and one in Shanghai, China, and its retailers' stores are located in all 50 states and more than 60 countries. For more information on Ace, visit

About SuccessFactors, Inc.

SuccessFactors is the global leader in Business Execution Software. The SuccessFactors Business Execution Suite improves business alignment and people performance to drive breakthrough results for companies of all sizes. More than 5 million users and 2,800 companies leverage SuccessFactors every day. To learn more, visit:

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Dominic Paschel, 415-262-4641

Director of Public & Investor Relations

SOURCE SuccessFactors, Inc.