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SunTrust Wins 18 Greenwich Excellence Awards for Distinguished Performance in Serving the Financial Needs of Business Clients


News provided by

SunTrust Banks, Inc.

Jan 25, 2011, 01:30 ET

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ATLANTA, Jan. 25, 2011 /PRNewswire/ -- SunTrust Banks, Inc. (NYSE: STI) has won 18 Greenwich Excellence Awards for distinguished performance in serving the financial needs of business clients in 2010, doubling the number of Greenwich Awards received in 2009.  The number of SunTrust's 2010 Greenwich Excellence awards is among the highest received by any financial institution across the nation.

With 12 awards in the Small Business Banking category and six in the Middle Market Banking category (complete list below), SunTrust is among an elite group to be recognized.  Less than five percent of financial institutions were selected for awards out of more than 750 eligible providers, and with 18 total awards, SunTrust is one of the top recipients nationwide.

SunTrust's 18 Greenwich Excellence Awards include:

Small Business Banking  

  • Overall Satisfaction
  • Relationship Manager Performance
  • Personal Banking Satisfaction
  • Financial Stability
  • Credit Policy
  • Treasury Management -- Overall Satisfaction
  • Treasury Management -- Product Capabilities
  • Treasury Management – Accuracy
  • Treasury Management Customer Service
  • Overall Satisfaction – South Region
  • Treasury Management Overall Satisfaction – South Region

Middle Market Banking

  • Personal Banking Satisfaction
  • Credit Policy
  • Investment Banking
  • Treasury Management -- Overall Satisfaction
  • Treasury Management – Product Capabilities
  • Treasury Management – Accuracy

"SunTrust is honored to be recognized with these prestigious awards based on client feedback," said Amy Medendorp, head of SunTrust's Diversified Commercial Banking line of business.  "Our ability to combine an extensive array of financial expertise with a highly attentive relationship and relevant, effective solutions for each client is what sets us apart.  It is great to see that distinction validated by our clients with a significant number of excellence ratings in a variety of product capabilities and service aspects."

Sponsored by Greenwich Associates, a leading international research-based consulting firm in institutional financial services, Excellence Awards are based on having a significantly different percentage of "Excellent" ratings than the mean for all banks at a 95% confidence level. The awards reflect ratings received from interviews with more than 25,000 business executives at companies with revenues between $1 million and $500 million.

For more information on SunTrust's solutions for businesses, call 800.450.1529, visit a branch, or go to suntrust.com.

About Greenwich Associates

Greenwich Associates provides research-based strategy management services for financial professionals. Greenwich Associates' studies provide benefits to the buyers and sellers of financial services in the form of benchmark information on best practices and market intelligence on overall trends. Based in Stamford, Connecticut, with additional offices in London, Toronto, Tokyo, and Singapore, the firm offers over 100 research-based consulting programs to more than 250 global financial services companies. Please contact us for further information or to arrange an interview with one of our consultants. You can visit our website, www.greenwich.com, for more information.

About SunTrust Banks, Inc.

SunTrust Banks, Inc., headquartered in Atlanta, is one of the nation's largest banking organizations, serving a broad range of consumer, commercial, corporate and institutional clients. As of December 31, 2010, SunTrust had total assets of $172.9 billion and total deposits of $123.0 billion. The Company operates an extensive branch and ATM network throughout the high-growth Southeast and Mid-Atlantic states and a full array of technology-based, 24-hour delivery channels. The Company also serves clients in selected markets nationally. Its primary businesses include deposit, credit, trust and investment services. Through various subsidiaries the Company provides mortgage banking, insurance, brokerage, investment management, equipment leasing and investment banking services. SunTrust's Internet address is suntrust.com

SOURCE SunTrust Banks, Inc.

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