Superior HealthPlan Earns Four Stars from NCQA
The Austin-based company is the top-rated managed care plan in Texas for a second straight year.
AUSTIN, Texas, Sept. 27, 2017 /PRNewswire/ -- Superior HealthPlan (Superior) is once again the top-rated Medicaid plan in Texas. Superior received one of the highest ratings from the National Committee for Quality Assurance (NCQA), earning a score of 4.0 on a 5.0 scale on the NCQA's Medicaid Health Insurance Plan Ratings 2017-2018. Superior received the same score for 2016-2017.
"Our primary goal as a company is to provide our members with the best healthcare possible so that they can receive the services they need to get well and stay well," said Dr. David Harmon, Chief Medical Director at Superior. "This score from the NCQA is a prime example of the standard of care we aim to provide as well as our steadfast commitment to offering consistent, quality care every day."
Ratings are calculated based on Health Effectiveness Data and Information Set (HEDIS®) scores, Consumer Assessment of Healthcare Providers and Systems (CAHPS®) scores and NCQA Accreditation standard scores. The NCQA health insurance plan rating system is considered one of the most comprehensive evaluations in the healthcare industry.
The ratings are broken down into three primary categories as well as several sub-categories. Superior earned a 5.0 out of 5.0 in several of those, including customer service, adolescent well-care visits and immunizations, and follow-up care after hospitalizations for mental illness. In total, Superior earned a score of 4.0 or higher out of 5.0 in 19 specific measures.
"It takes a collaborative effort between our employees and providers across Texas to make sure our members are getting the services that meet their needs," said Susan Mills, Superior's Vice President of Quality Improvement. "We are proud of this recognition from NCQA and will continue to do what it takes to offer quality healthcare to the people who need it most."
For a detailed review of the latest NCQA health insurance plan ratings report, visit: http://healthinsuranceratings.ncqa.org/2017/search/Medicaid/TX.
About Superior HealthPlan
Austin-based Superior HealthPlan (Superior) is a managed care company that employs more than 3,200 people across ten Texas offices. Superior is a wholly-owned subsidiary of Centene Corporation, a leading multi-national healthcare enterprise offering both core Medicaid and specialty services. Superior is licensed by the Texas Department of Insurance and is a Qualified Health Plan issuer in the Texas Health Insurance Marketplace. More information on Superior can be found at www.SuperiorHealthPlan.com.
About NCQA
National Committee for Quality Assurance (NCQA) is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA's HEDIS® is the most widely used performance measurement tool in health care. NCQA's Web site (www.ncqa.org) contains information to help consumers, employers and others make more informed health care choices.
SOURCE Superior HealthPlan
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