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SureWest Reports Second Quarter 2011 Results

Strong Broadband Growth Continues to Drive Momentum and Outpace Slowing Telecom Subsidy and Revenue Declines

- Consolidated revenues increased 1% and Adjusted EBITDA increased 12%

- Broadband Business revenues increased 16% year-over-year driven by customer and ARPU growth in the Kansas City market and growth in wireless carrier backhaul revenues in the Sacramento market

- Broadband Residential revenues increased 4% year-over-year due in part to a 6% increase in video RGUs

- Net Income of $1.3 million increased by $1.8 million year-over-year

- Adjusted EBITDA and Net Income were positively impacted by an expense reduction in universal service fund fees of $1.4 million and $300 thousand in ongoing quarterly savings

- Debt, net of cash and cash equivalents, was reduced by $13.9 million year-over-year resulting in a net debt to Adjusted EBITDA ratio of 2.3x


News provided by

SureWest Communications

Jul 28, 2011, 04:05 ET

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ROSEVILLE, Calif., July 28, 2011 /PRNewswire/ -- SureWest Communications (NASDAQ: SURW) today announced operating results for the second quarter ended June 30, 2011.

(Logo:  http://photos.prnewswire.com/prnh/20050908/SFSUREWESTLOGO)

Steve Oldham, SureWest’s president and chief executive officer, said, “Our strong second quarter results underscore the potential of our long-term Broadband growth strategy and our ability to capitalize on the demand for our new premium services. We are very pleased with the increases in residential subscribers and RGUs, combined with exceptional business services growth. This helped us achieve increased Adjusted EBITDA of 12 percent year-over-year, or 5 percent excluding the expense adjustment related to universal service fees. In addition, our residential churn remains low, improving year-over-year to 1.5 percent as a result of our high performance standards, our talented employees and customer satisfaction from our new Advanced Digital TV service in the Sacramento market.

“We continued the expansion of our superior fiber-to-the-home network in the areas that provide the greatest opportunity for revenue growth. The addition of 5,400 new fiber homes in Kansas City during the quarter helped drive outstanding sales results in June. We are already reaching sales penetration rates of up to 30 percent in some new fiber build areas. Our early success positions us well for continued revenue growth in the coming quarters and beyond, and demonstrates customer demand for more bandwidth delivered by a high-performing network. We are seeing outstanding business services revenue growth, driven by our advanced product offerings and revenue from new wireless carrier backhaul connections.”

The following table highlights financial results on a consolidated basis (dollars are in thousands):


Y-O-Y comparison


Q-O-Q comparison

Consolidated

Q2'11


Q2'10


Change


%


Q1'11



Change


%

Broadband Revenue

$  45,959


$  43,076


$    2,883


7%


$  45,379



$       580


1%

Telecom Revenue

15,003


17,472


(2,469)


(14%)


15,176



(173)


(1%)

Total Revenue

60,962


60,548


414


1%


60,555



407


1%

Adjusted EBITDA

22,229


19,928


2,301


12%


19,721



2,508


13%

Net Income (Loss)

1,320


(527)


1,847


350%


(1,644)



2,964


180%

Capital Expenditures

20,671


13,878


6,793


49%


11,452



9,219


81%

Net Cash Provided by Operating Activities

20,562


10,086


10,476


104%


19,372



1,190


6%

Free Cash Flow

(2,994)


857


(3,851)


(449%)


2,679



(5,673)


(212%)

Adjusted Free Cash Flow

4,026


1,445


2,581


179%


4,094



(68)


(2%)

Net Debt

198,953


212,891


(13,938)


(7%)


197,119



1,834


1%


See Non-GAAP measure notes near end of release, and Adjusted EBITDA, Free Cash Flow, Adjusted Free Cash Flow and Net Debt reconciliations for adjustments.

Financial Results

Consolidated revenues increased 1% year-over-year to $61 million as Broadband revenues grew by $2.9 million, or 7%, more than offsetting expected Telecom revenue declines of $2.5 million, or 14%. Adjusted EBITDA increased 12%, or $2.3 million, year-over-year to $22.2 million. Broadband Adjusted EBITDA increased 36% to account for 51% of total Adjusted EBITDA. Consolidated Adjusted EBITDA margin was 36% compared to 33% in the same period last year. The quarter was positively impacted by an expense reduction in universal service fund fees of $1.4 million and $300 thousand in ongoing quarterly savings. Excluding the reduction in universal service fees, consolidated Adjusted EBITDA margin and Telecom margin results would have been 34% and 48%, respectively.  

Operating expenses, exclusive of depreciation and amortization, decreased 7%, or $2.9 million, year-over-year to $40.3 million. This decrease resulted from the universal service fee expense reduction during the quarter as well as the reductions in labor and operating costs related to June 2010 cost-saving initiatives, which more than offset video programming and transport fee increases related to subscriber growth.

Net income for the quarter was $1.3 million compared to net loss of $527 thousand in the same period last year. Diluted earnings per share was positive $0.09 compared to basic and diluted earnings per share of negative $0.12 in the first quarter 2011 and negative $0.04 in the second quarter 2010. Excluding the impact of the universal service fees, consolidated net income would have been $278 thousand, or $0.02 per share, for the second quarter 2011.

Capital expenditures totaled $20.7 million for the second quarter, a $6.8 million increase compared to $13.9 million in the same period last year. During the quarter, SureWest added 5,400 new marketable homes to its fiber-to-the-home (FTTH) network as part of the scheduled 15,500 additional fiber homes planned to be released throughout 2011 in Kansas City. Additionally, with minimal capital spend, during the quarter the company upgraded 2,800 of the planned 6,800 homes in its ILEC territory with Advanced Digital TV service, increasing the percentage of triple-play marketable homes in the ILEC to 61%, up from 50% in the second quarter 2010. In relation to these additional marketable homes and network upgrades, the company invested $7 million in network expansion capital in the second quarter 2011, compared to $1.4 million in the first quarter 2011 and $588 thousand in the second quarter 2010. The remaining $13.7 million in second quarter 2011 capital spend was driven by residential and business success and core maintenance support. The company will continue to take advantage of growth opportunities and the favorable bonus depreciation tax provision in relation to these new investments. Projected 2011 capital expenditures are expected to be on the high end of the company’s $65-74 million range. Projected capital expenditures remain in the $60-70 million range for 2012 and in the $55-65 million range for 2013.

Free cash flow, defined as net income (loss) plus depreciation and amortization less capital expenditures, was negative $3 million for the quarter compared to positive $857 thousand in the second quarter 2010. The decline was due to network expansion capital investments. Adjusted free cash flow, defined as free cash flow excluding capital investments in network-based expansion, increased $2.6 million year-over-year to $4 million. The company expects capital expenditures and associated free cash flow to vary quarter-to-quarter based on fiber network expansion in Kansas City and the resulting opportunities for additional residential and business services growth.

Cash and cash equivalents decreased by $1.8 million sequentially, from $12.9 million in the first quarter 2011 to $11.0 million. The average cost of debt for the quarter remained low at 4.3%. Total debt net of cash and cash equivalents (net debt) was $199 million, resulting in a net debt to Adjusted EBITDA ratio of 2.3x. During the quarter, the company entered into an interest rate swap agreement with a notional amount of $75 million. This fixes the total interest expense on $75 million of SureWest’s outstanding long-term debt at 5.6%. SureWest also purchased two interest rate cap agreements with notional amounts of $25 million each with a 2% strike price, effectively fixing the rate on $125 million of the current total $210 million in outstanding debt. In addition, in accordance with its debt agreement, SureWest’s leverage ratio is below 2.5x, which reduces its borrowing spread starting in August 2011 on all outstanding debt by 50 basis points to Libor plus 325 basis points for approximately $1 million in annualized interest expense savings.

Broadband Segment Results

Broadband revenues increased 7% year-over-year and accounted for 75% of the company’s total revenues in the quarter, compared to 71% in the second quarter 2010. Broadband Adjusted EBITDA increased 36% year-over-year and now represents 51% of the company’s total Adjusted EBITDA. SureWest expects to continue increasing its Broadband revenues and Adjusted EBITDA as a result of growth in both residential and business services. SureWest’s capital plan is focused on its core Broadband growth strategy, with approximately 29% of 2011 expenditures planned for network expansion and over 51% scheduled for success-based investment.

Broadband Residential:

Broadband Residential revenues increased 4% year-over-year to $32.1 million as a result of 3% growth in RGUs and a 2% increase in overall ARPU, primarily driven by new Advanced Digital TV customers throughout its Sacramento market in both the ILEC and broadband CLEC footprints.

Advanced Digital TV continued to drive growth, with total net video RGUs increasing by 6% year-over-year and 2% sequentially. SureWest served 17,800 Advanced Digital TV subscribers through the second quarter, representing 66% of the company’s video RGUs in Sacramento. ARPU for these subscribers is $133 with approximately 98% bundling the company’s high-performing data service with video.

New products and features like Advanced Digital TV, increased Internet speeds, additional HD channels, home networking and Internet security software have continued to create enhanced subscriber value and improve SureWest’s pricing power. In July 2011, the company implemented video and data price increases for an expected positive impact on third quarter ARPU.  

Residential customer churn improved year-over-year from 1.6% to 1.5% in the second quarter as a result of customer retention programs, value-added features and ongoing superior service levels.

To illustrate growth trends, Broadband RGUs and subscriber counts are detailed both year-over-year and sequentially in the table below:


Q2 '11 vs. Q2 '10 Change


Q2 '11 vs. Q1 '11 Change


Sacramento Market


Kansas City Market


Total


Sacramento Market


Kansas City Market


Total

Broadband Residential RGUs

5%


1%


3%


1%


1%


1%

Data RGUs

1%


3%


2%


0%


1%


0%

Video RGUs

12%


3%


6%


2%


1%


2%

Voice RGUs

7%


(3%)


3%


1%


0%


0%

Total Residential Subscribers

0%


3%


1%


0%


1%


0%

Broadband Business:

Broadband Business revenues increased by $1.7 million, or 16%, year-over-year to $13 million. Business customers increased 5% year-over-year to 7,900 and ARPU grew 10% from the prior year to $551. Broadband Business growth expectations remain high in both Sacramento and Kansas City. The Kansas City market grew ARPU by 7% year-over-year while increasing customer counts by 7%. The Sacramento market grew customer counts by 4% and ARPU grew by 13% driven by wireless backhaul and existing customers adding new products and features.

As of June 30, 2011, SureWest was billing for 249 wireless backhaul access points at annualized revenues of $2.9 million. Due to increased demand for the service, SureWest is pulling forward 90 connections from 2012 into 2011. The company now is scheduled to bill for over 390 backhaul connections by the end of 2011. Opportunities exist and are currently being pursued to serve additional connections in both the Sacramento and Kansas City markets.

Telecom Segment Results

Telecom revenues declined 14% year-over-year to $15 million due to the industry-wide trend of declines in access lines, minutes of use and access revenues. As previously noted, SureWest reported a decrease of $1 million in sequential regulatory support revenues in the first quarter 2011. The company’s scheduled regulatory support declines began in 2006 and will be fully phased out after the final payment in the last quarter of 2011.

The Telecom segment has consistently produced Adjusted EBITDA margins greater than 40% and continues to generate significant free cash flow, which is utilized to reduce debt and fund Broadband segment expansion. The company expects declines in Telecom revenues to flatten over the next two years, due to the phasing out of Telecom support mechanisms and the slowing of access line losses. SureWest has effectively removed the risk from its business by investing in high performing broadband networks that will continue to drive additional revenue and cash flow growth.

Second quarter 2011 year-over-year consolidated ILEC voice RGU loss was 3,900, compared to a loss of 5,700 in the second quarter 2010. Also, the migration of existing Telecom ILEC access lines to Broadband Voice over IP (VoIP) service enables the continued preservation of consolidated voice revenues. Second quarter 2011 consolidated year-over-year loss in ILEC and CLEC voice RGUs combined was 5,200 compared to a loss of 6,100 in the second quarter 2010.

As the company focuses on growing its Broadband segment, the Telecom segment is expected to continue accounting for a smaller percentage of total revenues. For the second quarter 2011, Telecom revenues were 25% of total company revenues compared to 29% in the second quarter 2010.

Telecom Residential:

Telecom Residential revenues declined 24% year-over-year to $3.4 million resulting from a 22% decline in Telecom voice RGUs. However, of the 7,200 year-over-year Telecom Residential voice RGU losses, 2,900, or 40%, migrated to the SureWest Broadband VoIP service.

Telecom Business:

Telecom Business revenues declined 1% year-over-year to $8.3 million. A data price increase in September 2010 offset a 6% decline in customers from competitive pressures and strained economic conditions. Telecom Business services revenues increased to 55% of Telecom segment revenues. The economic impact on California businesses has been stabilizing over the last year and the company expects to see growth through new commercial opportunities as the economy recovers and property vacancy rates improve.

Telecom Access:

Telecom Access revenues decreased by $1.3 million year-over-year to $3.1 million primarily due to the scheduled reduction in the California High Cost Fund (CHCF), the January 1, 2011 elimination of the transport interconnection charge (TIC) and the decline in switched access revenues related to access line loss and declining minutes of use. The combined annual regulatory support related to the CHCF and TIC will decline by $4 million in 2011 - from $6.1 million in 2010 to $2.0 million 2011 - and will be fully phased out after the final payment in the fourth quarter of 2011.

Non-GAAP Measures

In addition to the results presented in accordance with generally accepted accounting principles (GAAP) throughout this press release, the company has presented non-GAAP financial measures such as Adjusted EBITDA, free cash flow, Adjusted free cash flow and net debt. Adjusted EBITDA represents net income (loss) excluding amounts for income taxes, depreciation and amortization, non-cash pension and certain post-retirement benefits, non-cash stock compensation, severance and other related termination costs, and all other non-operating income/expenses. Free cash flow represents net income (loss) plus depreciation and amortization less capital expenditures. Adjusted free cash flow represents free cash flow as defined above, excluding the network expansion capital investments. Free cash flow and Adjusted free cash flow are a measure of operating cash flows available for corporate purposes after providing sufficient fixed asset additions to maintain current productive capacity. Net debt represents total long-term debt (including current maturities) less cash and cash equivalents. Net debt can be used as a component in measuring leverage. The company believes these non-GAAP measures, viewed in addition to but not in lieu of its reported GAAP results, provide useful information to investors as they are an integral part of the internal evaluation of operating performance. In addition, they are measures that the company uses to evaluate management’s effectiveness. Reconciliations to the comparable GAAP measures are provided in the accompanying financial and operating summaries. SureWest’s non-GAAP financial measures may not be comparable to similarly titled measures presented by other companies.

Conference Call and Webcast

SureWest will host a conference call providing details of its results and business strategy at 5 p.m. Eastern Time on Thursday, July 28. Open to the public, a simultaneous live webcast of the call will be available from the company's investor relations website at www.surw.com. A telephone replay of the call will be available shortly after completion through August 4, 2011 by calling 888.286.8010 and entering pass code 97427407. Visit www.surw.com for updates prior to the call. To receive SureWest financial news by email, please visit www.surw.com and subscribe to “Email Alerts.”

About SureWest

SureWest Communications is a leading integrated communications provider and the bandwidth leader in the markets it serves. Headquartered in Northern California for more than 95 years, SureWest offers bundled residential and commercial services in the greater Sacramento and Kansas City regions that include IP-based digital and high-definition television, high-speed Internet, Voice over IP, and local and long distance telephone. SureWest was the nation’s first provider to launch residential HDTV over an IP network and offers one of the nation’s fastest symmetrical Internet services with speeds of up to 50 Mbps in each direction on its fiber-to-the-home network. For up-to-date information on products and services, visit the company on Facebook and Twitter.

Safe Harbor Statement

Statements made in this news release that are not historical facts are forward-looking statements and are made pursuant to the safe harbor provisions of the Securities Litigation Reform Act of 1995. In some cases, these forward-looking statements may be identified by the use of words such as “may,” “will,” “should,” “expect,” “plan,” “anticipate” or “project,” or the negative of those words or other comparable words. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Such forward-looking statements are subject to a number of risks, assumptions and uncertainties that could cause the company's actual results to differ from those projected in such forward-looking statements.

Important factors that could cause actual results to differ from those set forth in the forward-looking statements include, but are not limited to, advances in telecommunications technology, changes in the telecommunications regulatory environment, changes in the financial stability of other telecommunications providers who are customers of the company, changes in competition in markets in which the company operates, adverse circumstances affecting the economy in California, Kansas and Missouri in general, and in the greater Sacramento, California and greater Kansas City, Kansas and Missouri areas in particular, the availability of future financing, changes in the demand for services and products, new product and service development and introductions, and pending and future litigation.

Contacts:

Ron Rogers
Corporate Communications
916-746-3123
[email protected]

Misty Wells
Investor Relations
916-786-1799
[email protected]

SUREWEST COMMUNICATIONS

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited; Amounts in thousands, except per share amounts)














Quarters Ended


$


%




June 30, 2011


March 31, 2011


Change


Change

Operating revenues:









Broadband

$                 45,959


$                 45,379


$             580


1%


Telecom

15,003


15,176


(173)


(1%)



Total operating revenues

60,962


60,555


407


1%











Operating expenses:









Cost of services and products (exclusive of depreciation and amortization)

25,525


27,261


(1,736)


(6%)


Customer operations and selling

7,392


6,983


409


6%


General and administrative

7,392


8,548


(1,156)


(14%)


Depreciation and amortization

16,357


15,775


582


4%



Total operating expenses

56,666


58,567


(1,901)


(3%)











Income from operations

4,296


1,988


2,308


116%











Other income (expense):









Interest income

17


15


2


13%


Interest expense

(2,599)


(4,416)


1,817


41%


Other, net

90


207


(117)


(57%)



Total other income (expense), net

(2,492)


(4,194)


1,702


41%











Income (loss) before income taxes

1,804


(2,206)


4,010


182%











Income tax expense (benefit)

484


(562)


1,046


186%











Net income (loss)

$                   1,320


$                  (1,644)


$          2,964


180%











Basic earnings (loss) per common share

$                     0.10


$                    (0.12)


$            0.22













Diluted earnings (loss) per common share

$                     0.09


$                    (0.12)


$            0.21













Shares of common stock used to calculate basic









and diluted earnings per share:









Basic

13,849


13,784


65




Diluted

14,019


13,784


235













Dividends declared per common share

$                         -


$                     0.08


$          (0.08)



SUREWEST COMMUNICATIONS

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited; Amounts in thousands, except per share amounts)














Quarters Ended June 30,


$


%




2011


2010


Change


Change

Operating revenues:









Broadband

$               45,959


$               43,076


$          2,883


7%


Telecom

15,003


17,472


(2,469)


(14%)



Total operating revenues

60,962


60,548


414


1%











Operating expenses:









Cost of services and products (exclusive of depreciation and amortization)

25,525


26,482


(957)


(4%)


Customer operations and selling

7,392


8,004


(612)


(8%)


General and administrative

7,392


8,763


(1,371)


(16%)


Depreciation and amortization

16,357


15,262


1,095


7%



Total operating expenses

56,666


58,511


(1,845)


(3%)











Income from operations

4,296


2,037


2,259


111%











Other income (expense):









Interest income

17


28


(11)


(39%)


Interest expense

(2,599)


(2,235)


(364)


(16%)


Other, net

90


(167)


257


154%



Total other income (expense), net

(2,492)


(2,374)


(118)


(5%)











Income (loss) before income taxes

1,804


(337)


2,141


635%











Income tax expense

484


190


294


155%











Net income (loss)

$                 1,320


$                  (527)


$          1,847


350%











Basic earnings (loss) per common share

$                   0.10


$                 (0.04)


$            0.14













Diluted earnings (loss) per common share

$                   0.09


$                 (0.04)


$            0.13













Shares of common stock used to calculate basic









and diluted earnings per share:









Basic

13,849


13,913


(64)




Diluted

14,019


13,913


106



SUREWEST COMMUNICATIONS

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited; Amounts in thousands, except per share amounts)














Six Months Ended June 30,


$


%




2011


2010


Change


Change

Operating revenues:









Broadband

$               91,338


$               85,653


$          5,685


7%


Telecom

30,179


35,083


(4,904)


(14%)



Total operating revenues

121,517


120,736


781


1%











Operating expenses:









Cost of services and products (exclusive of depreciation and amortization)

52,786


52,099


687


1%


Customer operations and selling

14,375


15,514


(1,139)


(7%)


General and administrative

15,940


17,576


(1,636)


(9%)


Depreciation and amortization

32,132


30,368


1,764


6%



Total operating expenses

115,233


115,557


(324)


(0%)











Income from operations

6,284


5,179


1,105


21%











Other income (expense):









Interest income

32


46


(14)


(30%)


Interest expense

(7,015)


(3,878)


(3,137)


(81%)


Other, net

297


(333)


630


189%



Total other income (expense), net

(6,686)


(4,165)


(2,521)


(61%)











Income (loss) before income taxes

(402)


1,014


(1,416)


(140%)











Income tax expense (benefit)

(78)


1,014


(1,092)


(108%)











Net income (loss)

$                  (324)


$                       -


$           (324)


(100%)











Basic and diluted earnings (loss) per common share

$                 (0.02)


$                       -


$          (0.02)













Shares of common stock used to calculate basic









and diluted earnings per share:









Basic and diluted

13,817


13,958


(141)













Dividends declared per common share

$                       0.08


$                   -


$          0.08



SureWest Communications

Quarterly Selected Financial Results & Reconciliations of Non-GAAP Measures

(on a consolidated and a segment basis)

(Unaudited; Amounts in thousands)


























Consolidated Results of Operations




























For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Six Months Ended


Quarter

Year-over-Year


Sequential

Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31, 2010


March 31


June 30


 June 30, 2011


$ chg


%


$ chg


%

Operating revenues  (1)  

























Broadband


$            42,577


$            43,076


$                43,861


$                45,032


$              174,546


$            45,379


$             45,959


$               91,338


$        2,883


7%


$           580


1%

Telecom


17,611


17,472


17,256


16,614


68,953


15,176


15,003


30,179


(2,469)


(14%)


(173)


(1%)

Total operating revenues


60,188


60,548


61,117


61,646


243,499


60,555


60,962


121,517


414


1%


407


1%


























Operating expenses (1)  


41,940


43,249


40,420


40,871


166,480


42,792


40,309


83,101


(2,940)


(7%)


(2,483)


(6%)

Depreciation and amortization


15,106


15,262


15,680


15,777


61,825


15,775


16,357


32,132


1,095


7%


582


4%

Income from operations


$              3,142


$              2,037


$                  5,017


$                  4,998


$                15,194


$              1,988


$               4,296


$                 6,284


$        2,259


111%


$        2,308


116%



















































Consolidated Reconciliation of Adjusted EBITDA to Net Income (Loss)  




















































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Six Months Ended


Quarter

Year-over-Year


Sequential

Qtr-over-Qtr



March 31


June 30


September 30


December 31


 December 31, 2010


March 31


June 30


June 30, 2011


$ chg


%


$ chg


%

Net income (loss)


$                 527


$               (527)


$                  1,404


$                  1,951


$                  3,355


$            (1,644)


$               1,320


$                  (324)


$        1,847


350%


$        2,964


180%

Add: income tax expense


824


190


1,328


1,012


3,354


(562)


484


(78)


294


155%


1,046


186%

Less: other (income)/expense


1,791


2,374


2,285


2,035


8,485


4,194


2,492


6,686


118


5%


(1,702)


(41%)

Income from operations


3,142


2,037


5,017


4,998


15,194


1,988


4,296


6,284


2,259


111%


2,308


116%

Add (subtract):

























Depreciation and amortization


15,106


15,262


15,680


15,777


61,825


15,775


16,357


32,132


1,095


7%


582


4%

Non-cash pension expense


420


341


371


371


1,503


313


394


707


53


16%


81


26%

Non-cash stock compensation expense


800


1,144


267


634


2,845


1,645


1,182


2,827


38


3%


(463)


(28%)

Severance and other related costs (3)


-


1,144


-


-


1,144


-


-


-


(1,144)


(100%)


-


-

Adjusted EBITDA (2)


$            19,468


$            19,928


$                21,335


$                21,780


$                82,511


$            19,721


$             22,229


$               41,950


$        2,301


12%


$        2,508


13%


























Adjusted EBITDA margin


32%


33%


35%


35%


34%


33%


36%


35%



























































Consolidated Free Cash Flow and Adjusted Free Cash Flow




















































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Six Months Ended


Quarter

Year-over-Year


Sequential

Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31, 2010


March 31


June 30


 June 30, 2011


$ chg


%


$ chg


%

Net income (loss)


$                 527


$               (527)


$                  1,404


$                  1,951


$                  3,355


$            (1,644)


$               1,320


$                  (324)


$        1,847


350%


$        2,964


180%

Add: Depreciation and amortization


15,106


15,262


15,680


15,777


61,825


15,775


16,357


32,132


1,095


7%


582


4%

Less: Capital expenditures


(12,536)


(13,878)


(12,857)


(13,289)


(52,560)


(11,452)


(20,671)


(32,123)


(6,793)


(49%)


(9,219)


(81%)

Free cash flow (4)


3,097


857


4,227


4,439


12,620


2,679


(2,994)


(315)


(3,851)


(449%)


$      (5,673)


(212%)

Add: Capital expenditures for network expansion


368


588


329


26


1,311


1,415


7,020


8,435


6,432


1094%


5,605


396%

Adjusted free cash flow (4)


$              3,465


$              1,445


$                  4,556


$                  4,465


$                13,931


$              4,094


$               4,026


$                 8,120


$        2,581


179%


$           (68)


(2%)



















































Consolidated Net Debt Ratio  




















































For 2010 Quarters Ended:




For 2011 Quarters Ended:




Quarter

Year-over-Year


Sequential

Qtr-over-Qtr



March 31


June 30


September 30


December 31




March 31


June 30




$ chg


%


$ chg


%

Net Debt:

























Long-term debt, including current maturities


$          215,045


$          219,045


$              209,045


$              205,409




$          210,000


$           210,000




$      (9,045)


(4%)


$             -


0%

Less: Cash and cash equivalents


(6,982)


(6,154)


(3,215)


(2,937)




(12,881)


(11,047)




(4,893)


(80%)


1,834


14%

Net Debt (5)


$          208,063


$          212,891


$              205,830


$              202,472




$          197,119


$           198,953




$    (13,938)


(7%)


$        1,834


1%


























Ratio of Net Debt to Adjusted EBITDA:

























Net Debt


$          208,063


$          212,891


$              205,830


$              202,472




$          197,119


$           198,953




































Divided by: Adjusted EBITDA (TTM)


$            77,873


$            77,942


$                80,316


$                82,511




$            82,764


$             85,065




































Ratio of net debt to Adjusted EBITDA (6)


2.67


2.73


2.56


2.45




2.38


2.34





























































Broadband Results of Operations




















































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Six Months Ended


Quarter

Year-over-Year


Sequential

Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31, 2010


March 31


June 30


June 30, 2011


$ chg


%


$ chg


%

Data


$            12,248


$            12,145


$                12,100


$                12,385


$                48,878


$            12,516


$             12,636


$               25,152


$           491


4%


$           120


1%

Video


12,219


12,166


12,151


12,603


49,139


12,789


12,867


25,656


701


6%


78


1%

Voice


6,507


6,600


6,704


6,650


26,461


6,526


6,585


13,111


(15)


(0%)


59


1%

Total residential revenues


30,974


30,911


30,955


31,638


124,478


31,831


32,088


63,919


1,177


4%


257


1%

Business


10,570


11,253


11,979


12,407


46,209


12,614


12,999


25,613


1,746


16%


385


3%

Access


727


541


481


486


2,235


556


504


1,060


(37)


(7%)


(52)


(9%)

Other


306


371


446


501


1,624


378


368


746


(3)


(1%)


(10)


(3%)

Total operating revenues from external customers


42,577


43,076


43,861


45,032


174,546


45,379


45,959


91,338


2,883


7%


580


1%

Intersegment revenues


168


145


110


141


564


160


155


315


10


7%


(5)


(3%)

Total operating revenues


42,745


43,221


43,971


45,173


175,110


45,539


46,114


91,653


2,893


7%


575


1%


























Operating expenses without depreciation


35,137


36,003


34,304


34,838


140,282


36,337


35,624


71,961


(379)


(1%)


(713)


(2%)

Depreciation and amortization


12,180


12,140


12,609


12,692


49,621


12,688


13,098


25,786


958


8%


410


3%

Loss from operations


$            (4,572)


$            (4,922)


$                 (2,942)


$                (2,357)


$              (14,793)


$            (3,486)


$             (2,608)


$               (6,094)


$        2,314


47%


$           878


25%



















































Broadband Reconciliation of Adjusted EBITDA to Net Loss  




















































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Six Months Ended


Quarter

Year-over-Year


Sequential

Qtr-over-Qtr



March 31


June 30


September 30


December 31


 December 31, 2010


March 31


June 30


 June 30, 2011


$ chg


%


$ chg


%

Net loss


$            (3,720)


$            (4,269)


$                 (3,082)


$                (1,802)


$              (12,873)


$            (4,405)


$             (3,006)


$               (7,411)


$        1,263


30%


$        1,399


32%

Add: income tax benefits


(2,504)


(2,867)


(2,066)


(2,456)


(9,893)


(2,928)


(1,998)


(4,926)


869


30%


930


32%

Less: other (income)/expense


1,652


2,214


2,206


1,901


7,973


3,847


2,396


6,243


182


8%


(1,451)


(38%)

Loss from operations


(4,572)


(4,922)


(2,942)


(2,357)


(14,793)


(3,486)


(2,608)


(6,094)


2,314


47%


878


25%

Add (subtract):

























Depreciation and amortization


12,180


12,140


12,609


12,692


49,621


12,688


13,098


25,786


958


8%


410


3%

Non-cash pension expense


205


162


181


179


727


153


187


340


25


15%


34


22%

Non-cash stock compensation expense


386


560


160


343


1,449


978


720


1,698


160


29%


(258)


(26%)

Severance and other related costs (3)


-


469


-


-


469


-


-


-


(469)


(100%)


-


-

Adjusted EBITDA (2)


$              8,199


$              8,409


$                10,008


$                10,857


$                37,473


$            10,333


$             11,397


$               21,730


$        2,988


36%


$        1,064


10%


























Adjusted EBITDA margin


19%


19%


23%


24%


21%


23%


25%


24%



























































Broadband Free Cash Flow  




















































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Six Months Ended


Quarter

Year-over-Year


Sequential

Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31, 2010


March 31


June 30


June 30, 2011 


$ chg


%


$ chg


%

Net loss


$            (3,720)


$            (4,269)


$                 (3,082)


$                (1,802)


$              (12,873)


$            (4,405)


$             (3,006)


$               (7,411)


$        1,263


30%


$        1,399


32%

Add: Depreciation and amortization


12,180


12,140


12,609


12,692


49,621


12,688


13,098


25,786


958


8%


410


3%

Less: Capital expenditures


(8,723)


(11,805)


(11,370)


(12,046)


(43,944)


(9,574)


(16,706)


(26,280)


(4,901)


(42%)


(7,132)


(74%)

Free cash flow (4)


$               (263)


$            (3,934)


$                 (1,843)


$                (1,156)


$                (7,196)


$            (1,291)


$             (6,614)


$               (7,905)


$      (2,680)


(68%)


$      (5,323)


(412%)



















































Telecom Results of Operations




















































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Six Months Ended


Quarter

Year-over-Year


Sequential

Qtr-over-Qtr



March 31


June 30


September 30


December 31


 December 31, 2010


March 31


June 30


June 30, 2011 


$ chg


%


$ chg


%

Residential


$              4,868


$              4,479


$                  4,086


$                  3,843


$                17,276


$              3,592


$               3,393


$                 6,985


$      (1,086)


(24%)


$         (199)


(6%)

Business


8,418


8,400


8,750


8,592


34,160


8,394


8,294


16,688


(106)


(1%)


(100)


(1%)

Access


4,160


4,408


4,274


4,053


16,895


3,054


3,148


6,202


(1,260)


(29%)


94


3%

Other


165


185


146


126


622


136


168


304


(17)


(9%)


32


24%

Total operating revenues from external customers


17,611


17,472


17,256


16,614


68,953


15,176


15,003


30,179


(2,469)


(14%)


(173)


(1%)

Intersegment revenues


4,919


5,091


5,275


5,352


20,637


5,296


5,052


10,348


(39)


(1%)


(244)


(5%)

Total operating revenues


22,530


22,563


22,531


21,966


89,590


20,472


20,055


40,527


(2,508)


(11%)


(417)


(2%)


























Operating expenses without depreciation


11,890


12,482


11,501


11,526


47,399


11,911


9,892


21,803


(2,590)


(21%)


(2,019)


(17%)

Depreciation and amortization


2,926


3,122


3,071


3,085


12,204


3,087


3,259


6,346


137


4%


172


6%

Income from operations


$              7,714


$              6,959


$                  7,959


$                  7,355


$                29,987


$              5,474


$               6,904


$               12,378


$           (55)


(1%)


$        1,430


26%



















































Telecom Reconciliation of Adjusted EBITDA to Net Income  




















































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Six Months Ended


Quarter

Year-over-Year


Sequential

Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31, 2010


March 31


June 30


June 30, 2011


$ chg


%


$ chg


%

Net income


$              4,247


$              3,742


$                  4,486


$                  3,753


$                16,228


$              2,761


$               4,326


$                 7,087


$           584


16%


$        1,565


57%

Add: income tax expense


3,328


3,057


3,394


3,468


13,247


2,366


2,482


4,848


(575)


(19%)


116


5%

Less: other (income)/expense


139


160


79


134


512


347


96


443


(64)


(40%)


(251)


(72%)

Income from operations


7,714


6,959


7,959


7,355


29,987


5,474


6,904


12,378


(55)


(1%)


1,430


26%

Add (subtract):

























Depreciation and amortization


2,926


3,122


3,071


3,085


12,204


3,087


3,259


6,346


137


4%


172


6%

Non-cash pension expense


215


179


190


192


776


160


207


367


28


16%


47


29%

Non-cash stock compensation expense


414


584


107


291


1,396


667


462


1,129


(122)


(21%)


(205)


(31%)

Severance and other related costs (3)


-


675


-


-


675


-


-


-


(675)


(100%)


-


-

Adjusted EBITDA (2)


$            11,269


$            11,519


$                11,327


$                10,923


$                45,038


$              9,388


$             10,832


$               20,220


$         (687)


(6%)


$        1,444


15%


























Adjusted EBITDA margin


50%


51%


50%


50%


50%


46%


54%


50%



























































Telecom Free Cash Flow  




















































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Six Months Ended


Quarter

Year-over-Year


Sequential

Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31, 2010 


March 31


June 30


June 30, 2011


$ chg


%


$ chg


%

Net income


$              4,247


$              3,742


$                  4,486


$                  3,753


$                16,228


$              2,761


$               4,326


$                 7,087


$           584


16%


$        1,565


57%

Add: Depreciation and amortization


2,926


3,122


3,071


3,085


12,204


3,087


3,259


6,346


137


4%


172


6%

Less: Capital expenditures


(3,218)


(1,729)


(1,442)


(897)


(7,286)


(1,704)


(2,598)


(4,302)


(869)


(50%)


(894)


(52%)

Free cash flow (4)


$              3,955


$              5,135


$                  6,115


$                  5,941


$                21,146


$              4,144


$               4,987


$                 9,131


$         (148)


(3%)


$           843


20%



























(1) External customers only.


(2) Adjusted EBITDA represents net income (loss) excluding amounts for income taxes; depreciation and amortization; non-cash pension and certain post-retirement benefits; non-cash stock compensation; severance and other related termination costs; and all other non-operating income/expenses.  Adjusted EBITDA is a common measure of operating performance in the telecommunications industry. Adjusted EBITDA is not a measure of financial performance under United States generally accepted accounting principles and should not be considered in isolation or as a substitute for consolidated net income (loss) as a measure of performance.


(3) Severance and other related termination costs related to the workforce reduction initiative implemented during the quarter ended June 30, 2010. Amounts exclude the termination costs related to stock compensation expense, which are included in non-cash stock compensation expense of the Adjusted EBITDA reconciliation.


(4) Free cash flow is a measure of operating cash flows available for corporate purposes after providing sufficient fixed asset additions to maintain current productive capacity. Consolidated free cash flow includes capital expenditures for our corporate operating unit. Adjusted free cash flow represents free cash flow excluding capital expenditures for network expansion.  Free cash flow and adjusted free cash flow are not measures of financial performance under United States generally accepted accounting principles and should not be considered in isolation or as a substitute for consolidated net income (loss) as a measure of performance and net cash provided by operating activities as a measure of liquidity.


(5) Net debt represents total long-term debt (including current maturities) less cash and cash equivalents.  Net debt can be a component in measuring leverage. Net debt is not a measure determined in accordance with United States generally accepted accounting principles and should not be considered as a substitute for total long-term debt.


(6) The ratio of net debt to Adjusted EBITDA is calculated as net debt divided by Adjusted EBITDA based on a trailing twelve month (TTM) period.  This measure provides useful information to our investors about our debt level relative to our performance and about our ability to meet our financial obligations.

SUREWEST COMMUNICATIONS

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited; Amounts in thousands)


















June 30,


December 31,


$


%


2011


2010


Change


Change

ASSETS









Current assets:










Cash and cash equivalents

$                 11,047


$                   2,937


$          8,110


276%



Short-term investments

–


771


(771)


(100%)



Accounts receivable, net

18,432


20,298


(1,866)


(9%)



Income tax receivable

284


1,782


(1,498)


(84%)



Prepaid expenses

3,436


3,792


(356)


(9%)



Deferred income taxes

1,899


2,284


(385)


(17%)



Assets held for sale

6,996


6,009


987


16%


Total current assets

42,094


37,873


4,221


11%










Property, plant and equipment, net









514,142


514,639


(497)


(0%)


Intangible and other assets:










Customer relationships, net

2,025


2,632


(607)


(23%)



Goodwill

45,814


45,814


-


-



Deferred charges and other assets

6,346


2,223


4,123


185%


54,185


50,669


3,516


7%


$               610,421


$               603,181


$          7,240


1%









LIABILITIES AND SHAREHOLDERS' EQUITY









Current liabilities:










Current portion of long-term debt

$                 15,000


$                 15,636


$           (636)


(4)%



Accounts payable

3,524


2,885


639


22%



Other accrued liabilities

14,813


12,847


1,966


15%



Advance billings and deferred revenues

7,946


8,035


(89)


(1%)



Accrued compensation

6,430


6,998


(568)


(8%)


Total current liabilities

47,713


46,401


1,312


3%










Long-term debt

195,000


189,773


5,227


3%


Deferred income taxes

55,896


56,661


(765)


(1%)


Accrued pension and other post-retirement benefits

34,570


33,815


755


2%


Other liabilities and deferred revenues

4,700


4,473


227


5%










Commitments and contingencies

















Shareholders' equity:










Common stock, without par value; 100,000 shares authorized, 14,091 and 13,866 shares issued and outstanding at June 30, 2011 and December 31, 2010, respectively

145,401


143,309


2,092


1%



Accumulated other comprehensive loss

(15,141)


(15,081)


(60)


(0%)



Retained earnings

142,282


143,830


(1,548)


(1%)


Total shareholders' equity

272,542


272,058


484


0%


$               610,421


$               603,181


$          7,240


1%

SUREWEST COMMUNICATIONS

SELECTED OPERATING METRICS

As of and for the Quarter Ended





















6/30/2011 (1)


6/30/2010 (1)


Change


% Change


3/31/2011 (1)


Change


% Change

BROADBAND
















Residential

















Video


















Marketable Homes (2)


281,200


265,100


16,100


6%


272,600


8,600


3%




RGUs


64,100


60,200


3,900


6%


63,100


1,000


2%




Penetration (2)


22.8%


22.7%


0.1%


0%


23.1%


-0.4%


(2%)




ARPU


$67


$68


($1)


(1%)


$68


($1)


(1%)



Voice


















Marketable Homes


317,400


310,400


7,000


2%


311,600


5,800


2%




RGUs


75,900


73,900


2,000


3%


75,600


300


0%




Penetration


23.9%


23.8%


0.1%


0%


24.3%


-0.3%


(1%)




ARPU


$29


$30


($1)


(4%)


$29


$0


0%



Data


















Marketable Homes


317,400


310,400


7,000


2%


311,600


5,800


2%




RGUs


100,600


98,900


1,700


2%


100,300


300


0%




Penetration


31.7%


31.9%


-0.2%


(1%)


32.2%


-0.5%


(2%)




ARPU


$42


$41


$1


2%


$42


$0


0%



Total


















RGUs


240,600


233,000


7,600


3%


239,000


1,600


1%





















Subscriber totals


















Subscribers (3)


105,100


103,600


1,500


1%


104,900


200


0%




Penetration


33.1%


33.4%


-0.3%


(1%)


33.7%


-0.6%


(2%)




ARPU (4)


$102


$100


$2


2%


$102


$0


0%




Triple Play ARPU (5)


$114


$115


($1)


(1%)


$114


$0


(1%)




Triple Play RGUs per Subscriber (5)


2.51


2.54


(0.03)


(1%)


2.52


(0.01)


(0%)




Churn


1.5%


1.6%


-0.1%


(5%)


1.4%


0.1%


7%




















Business (6)


















Customers


7,900


7,500


400


5%


7,800


100


1%




ARPU


$551


$502


$49


10%


$539


$12


2%



















TELECOM



6/30/2011


6/30/2010


Change


% Change


3/31/2011


Change


% Change


Residential

















Voice


















Marketable Homes


91,800


91,200


600


1%


91,700


100


0%




RGUs (7)


25,600


32,800


(7,200)


(22%)


27,300


(1,700)


(6%)




Cumulative Migration to Broadband Voice (8)


16,900


14,000


2,900


21%


16,100


800


5%




Penetration


27.9%


36.0%


-8.1%


(22%)


29.8%


-1.9%


(6%)




ARPU


$43


$44


($1)


(2%)


$43


$0


1%




Churn (9)


1.8%


2.1%


-0.4%


(17%)


1.8%


0.0%


(0%)




















Business (6)


















Customers


7,700


8,200


(500)


(6%)


7,800


(100)


(1%)




ARPU


$357


$340


$17


5%


$356


$1


0%



















CONSOLIDATED RESIDENTIAL VOICE RGUs


6/30/2011 (1)


6/30/2010 (1)


Change


% Change


3/31/2011 (1)


Change


% Change




ILEC Voice RGUs


















Broadband


22,300


19,000


3,300


17%


21,500


800


4%




Telecom


25,600


32,800


(7,200)


(22%)


27,300


(1,700)


(6%)




Total ILEC Voice RGUs (10)


47,900


51,800


(3,900)


(8%)


48,800


(900)


(2%)




CLEC Residential Voice RGUs (11)


53,600


54,900


(1,300)


(2%)


54,100


(500)


(1%)




TOTAL Residential Voice RGUs (12)


101,500


106,700


(5,200)


(5%)


102,900


(1,400)


(1%)



















NETWORK METRICS


6/30/2011


6/30/2010


Change


% Change


3/31/2011


Change


% Change




Marketable Homes - Fiber


154,300


147,900


6,400


4%


148,700


5,600


4%




Marketable Homes - HFC


93,900


93,200


700


1%


93,700


200


0%




Marketable Homes - Copper 2-Play


36,200


45,300


(9,100)


(20%)


39,000


(2,800)


(7%)




Marketable Homes - Copper 3-Play


33,000


24,000


9,000


38%


30,200


2,800


9%




Total


317,400


310,400


7,000


2%


311,600


5,800


2%



















Note:  The calculation of certain metrics have been revised over time to reflect the current view of our business.  Where necessary prior period metric calculations have been revised to conform with current practice.  All amounts rounded to the nearest 100s, except percents and dollars.


(1) During the third quarter of 2010, we revised our methodology to obtain Broadband residential subscribers, RGUs and business customer counts.  The revised methodology facilitates the consistent application of customer counts within the Broadband segment.  Accordingly, the metrics previously reported for 2010, 2009 & 2008 have been revised to conform to current practice.


(2) Marketable Homes - Prior to Q110, video marketable homes and penetration rate included serviceable homes in Sacramento and Kansas City fiber and hybrid fiber coax (HFC) networks only. With launch of ADTV in Q110, certain copper homes became video serviceable and 3-play capable and are included in marketable home counts. Penetration rates prior to Q110 were not adjusted for small number of video customers on copper network prior to ADTV.


(3) A residential subscriber is a customer who subscribes to one or more residential RGUs.  


(4) ARPU is the total residential revenue per average subscriber.


(5) Triple play ARPU includes the total residential revenue per average subscriber and Triple play RGUs per Subscriber includes ending RGUs per ending subscriber, for the triple play markets, excluding the ILEC market.


(6) A business customer is a customer who subscribes to business data, voice or video and represents a unique customer account.  ARPU is the total business revenue per average customer.


(7) A voice RGU is a residential customer who subscribes to one or more voice access line.  


(8) Telecom Voice RGU Migration to Broadband Voice are residential Telecom voice RGUs in Line (7) that have ported their Telecom primary access line service to Broadband VoIP.


(9) Telecom Churn excludes disconnects in Line (8) that have ported their Telecom primary access line service to Broadband VoIP.


(10) ILEC Voice RGUs are the total residential voice RGUs in the ILEC franchise market area that are either a Telecom primary access line or Broadband VoIP subscriber.


(11) CLEC Voice RGUs are the total residential voice RGUs in the Kansas City and Sacramento markets, excluding the ILEC market.


(12) Total Voice RGUs are the total of ILEC and CLEC residential voice RGUs, and represent the total company residential voice RGUs of both the Broadband and Telecom Segments.

SUREWEST COMMUNICATIONS

SELECTED OPERATING METRICS (inc KC results from periods prior to acquisition)

As of and for the Quarter Ended































6/30/2008 (1)


9/30/2008 (1)


12/31/2008 (1)


3/31/2009 (1)


6/30/2009 (1)


9/30/2009 (1)


12/31/2009 (1)


3/31/2010 (1)


6/30/2010 (1)


9/30/2010 (1)


12/31/2010 (1)


3/31/2011 (1)


6/30/2011 (1)

BROADBAND



























Residential





























Video





























Marketable Homes (2)

217,700


221,700


232,400


236,500


239,800


240,000


240,500


261,900


265,100


268,500


271,800


272,600


281,200




RGUs

57,000


58,400


60,000


59,900


59,000


59,000


58,900


58,500


60,200


61,200


61,800


63,100


64,100




Quarterly change

1,900


1,400


1,600


(100)


(900)


0


(100)


(400)


1,700


1,000


600


1,300


1,000




Year-over-Year change

4,000


4,600


5,500


4,800


2,000


600


(1,100)


(1,400)


1,200


2,200


2,900


4,600


3,900




Penetration (2)

25.0%


25.2%


24.7%


24.4%


23.7%


23.8%


23.7%


22.3%


22.7%


22.8%


22.7%


23.1%


22.8%




ARPU

$62


$59


$59


$65


$67


$66


$68


$70


$68


$67


$68


$68


$67



Voice





























Marketable Homes

292,200


296,600


304,200


308,200


309,300


309,400


309,700


309,900


310,400


311,200


311,300


311,600


317,400




RGUs

56,300


59,700


63,200


66,000


67,700


70,000


71,300


71,800


73,900


74,900


74,900


75,600


75,900




Quarterly change

2,800


3,400


3,500


2,800


1,700


2,300


1,300


500


2,100


1,000


0


700


300




Year-over-Year change

3,800


6,900


9,900


12,500


11,400


10,300


8,100


5,800


6,200


4,900


3,600


3,800


2,000




Penetration

19.4%


20.2%


20.9%


21.5%


22.0%


22.7%


23.1%


23.2%


23.8%


24.1%


24.1%


24.3%


23.9%




ARPU

$33


$32


$32


$33


$33


$31


$30


$30


$30


$30


$30


$29


$29



Data





























Marketable Homes

292,200


296,600


304,200


308,200


309,300


309,400


309,700


309,900


310,400


311,200


311,300


311,600


317,400




RGUs

93,700


95,400


97,100


97,800


97,400


97,600


98,300


97,500


98,900


99,200


99,400


100,300


100,600




Quarterly change

2,200


1,700


1,700


700


(400)


200


700


(800)


1,400


300


200


900


300




Year-over-Year change

6,500


6,600


7,000


6,300


3,700


2,200


1,200


(300)


1,500


1,600


1,100


2,800


1,700




Penetration

32.2%


32.3%


32.0%


31.8%


31.6%


31.6%


31.8%


31.5%


31.9%


31.9%


31.9%


32.2%


31.7%




ARPU

$37


$36


$36


$37


$38


$38


$40


$42


$41


$41


$42


$42


$42



Total





























RGUs

207,000


213,500


220,300


223,700


224,100


226,600


228,500


227,800


233,000


235,300


236,100


239,000


240,600




Quarterly change

6,900


6,500


6,800


3,400


400


2,500


1,900


(700)


5,200


2,300


800


2,900


1,600




Year-over-Year change

14,300


18,100


22,400


23,600


17,100


13,100


8,200


4,100


8,900


8,700


7,600


11,200


7,600
































Subscriber totals





























Subscribers (3)

99,500


101,100


103,000


103,300


102,400


103,000


103,100


102,500


103,600


104,000


104,100


104,900


105,100




Penetration

34.1%


34.1%


33.9%


33.5%


33.1%


33.3%


33.3%


33.1%


33.4%


33.4%


33.4%


33.7%


33.1%




ARPU (4)

$88


$87


$88


$93


$97


$95


$99


$101


$100


$99


$101


$102


$102




Triple Play ARPU (5)

$108


$105


$106


$111


$114


$111


$114


$116


$115


$113


$115


$114


$114




Triple Play RGUs per Subscriber (5)

2.56


2.56


2.56


2.56


2.55


2.54


2.54


2.53


2.54


2.53


2.53


2.52


2.51




Churn

1.4%


1.7%


1.4%


1.4%


1.7%


1.8%


1.5%


1.6%


1.6%


1.7%


1.6%


1.4%


1.5%































Business (6)





























Customers

6,400


6,600


6,800


6,900


7,000


7,200


7,300


7,400


7,500


7,700


7,800


7,800


7,900




ARPU

$441


$477


$451


$467


$459


$467


$476


$479


$502


$526


$535


$539


$551






























TELECOM


6/30/2008


9/30/2008


12/31/2008


3/31/2009


6/30/2009


9/30/2009


12/31/2009


3/31/2010


6/30/2010


9/30/2010


12/31/2010


3/31/2011


6/30/2011


Residential




























Voice





























Marketable Homes

90,000


90,500


90,800


90,800


90,900


90,900


91,000


91,100


91,200


91,400


91,500


91,700


91,800




RGUs (7)

62,900


58,500


54,000


49,500


45,100


41,300


38,500


35,500


32,800


30,700


28,900


27,300


25,600




Cumulative Migration to Broadband Voice (8)

1,400


2,900


4,700


6,900


9,000


10,700


11,800


12,900


14,000


14,900


15,400


16,100


16,900




Penetration

69.9%


64.6%


59.5%


54.5%


49.6%


45.4%


42.3%


39.0%


36.0%


33.6%


31.6%


29.8%


27.9%




ARPU

$44


$43


$43


$44


$45


$45


$45


$44


$44


$43


$43


$43


$43




Churn (9)

2.1%


2.4%


2.2%


2.1%


2.3%


2.3%


2.0%


2.3%


2.1%


2.1%


2.0%


1.8%


1.8%































Business (6)





























Customers

9,600


9,400


9,200


9,000


8,900


8,700


8,500


8,300


8,200


8,000


7,900


7,800


7,700




ARPU

$341


$354


$327


$332


$339


$329


$334


$334


$340


$360


$359


$356


$357






























CONSOLIDATED RESIDENTIAL VOICE RGUs

6/30/2008 (1)


9/30/2008 (1)


12/31/2008 (1)


3/31/2009 (1)


6/30/2009 (1)


9/30/2009 (1)


12/31/2009 (1)


3/31/2010 (1)


6/30/2010 (1)


9/30/2010 (1)


12/31/2010 (1)


3/31/2011 (1)


6/30/2011 (1)




ILEC Voice RGUs





























Broadband

2,000


4,400


7,100


9,900


12,400


14,700


16,200


17,500


19,000


20,400


21,000


21,500


22,300




Telecom

62,900


58,500


54,000


49,500


45,100


41,300


38,500


35,500


32,800


30,700


28,900


27,300


25,600




Total ILEC Voice RGUs (10)

64,900


62,900


61,100


59,400


57,500


56,000


54,700


53,000


51,800


51,100


49,900


48,800


47,900




Quarterly change

(2,000)


(2,000)


(1,800)


(1,700)


(1,900)


(1,500)


(1,300)


(1,700)


(1,200)


(700)


(1,200)


(1,100)


(900)




Year-over-Year change

(9,600)


(8,200)


(8,100)


(7,500)


(7,400)


(6,900)


(6,400)


(6,400)


(5,700)


(4,900)


(4,800)


(4,200)


(3,900)

































CLEC Residential Voice RGUs (11)

54,300


55,300


56,100


56,100


55,300


55,300


55,100


54,300


54,900


54,500


53,900


54,100


53,600




Quarterly change

900


1,000


800


0


(800)


0


(200)


(800)


600


(400)


(600)


200


(500)




Year-over-Year change

1,800


2,500


2,800


2,700


1,000


0


(1,000)


(1,800)


(400)


(800)


(1,200)


(200)


(1,300)

































TOTAL Residential Voice RGUs (12)

119,200


118,200


117,200


115,500


112,800


111,300


109,800


107,300


106,700


105,600


103,800


102,900


101,500




Quarterly change

(1,100)


(1,000)


(1,000)


(1,700)


(2,700)


(1,500)


(1,500)


(2,500)


(600)


(1,100)


(1,800)


(900)


(1,400)




Year-over-Year change

(7,800)


(5,700)


(5,300)


(4,800)


(6,400)


(6,900)


(7,400)


(8,200)


(6,100)


(5,700)


(6,000)


(4,400)


(5,200)






























NETWORK METRICS

6/30/2008


9/30/2008


12/31/2008


3/31/2009


6/30/2009


9/30/2009


12/31/2009


3/31/2010


6/30/2010


9/30/2010


12/31/2010


3/31/2011


6/30/2011




Marketable Homes - Fiber

125,700


129,000


138,800


142,900


146,900


147,100


147,600


147,700


147,900


148,300


148,500


148,700


154,300




Marketable Homes - HFC

92,000


92,700


93,600


93,600


92,900


92,900


92,900


93,000


93,200


93,600


93,600


93,700


93,900




Marketable Homes - Copper 2-Play

74,500


74,900


71,800


71,700


69,500


69,400


69,200


47,900


45,300


42,700


39,600


39,000


36,200




Marketable Homes - Copper 3-Play

0


0


0


0


0


0


0


21,300


24,000


26,600


29,600


30,200


33,000




Total

292,200


296,600


304,200


308,200


309,300


309,400


309,700


309,900


310,400


311,200


311,300


311,600


317,400






























(1-12)  See all notes on Selected Operating Metrics Actuals Quarterly and Year-over-Year comparison

SOURCE SureWest Communications

21%

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