• Resources
  • Blog
  • Journalists
  • Log In
  • Sign Up
  • Data Privacy
  • Send a Release
Cision PR Newswire: news distribution, targeting and monitoring home
  • News
  • Products
    • Overview
    • Distribution by PR Newswire
    • Cision Communications Cloud®
    • Cision IR
    • Sponsored Placement
    • All Products
  • Contact
    • General Inquiries
    • Request a Demo
    • Editorial Bureaus
    • Partnerships
    • Media Inquiries
    • Worldwide Offices

 

When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • All Public Company
      • English-only
      • News Releases Overview

      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
      • Multimedia Gallery Overview

      • Trending Topics

      • All Trending Topics
  • Business & Money
      • Auto & Transportation

      • All Automotive & Transportation
      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • Auto & Transportation Overview

      • View All Auto & Transportation

      • Business Technology

      • All Business Technology
      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • Business Technology Overview

      • View All Business Technology

      • Entertain­ment & Media

      • All Entertain­ment & Media
      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • Entertain­ment & Media Overview

      • View All Entertain­ment & Media

      • Financial Services & Investing

      • All Financial Services & Investing
      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • Financial Services & Investing Overview

      • View All Financial Services & Investing

      • General Business

      • All General Business
      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • General Business Overview

      • View All General Business

  • Science & Tech
      • Consumer Technology

      • All Consumer Technology
      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • Consumer Technology Overview

      • View All Consumer Technology

      • Energy & Natural Resources

      • All Energy
      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • Energy & Natural Resources Overview

      • View All Energy & Natural Resources

      • Environ­ment

      • All Environ­ment
      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • Environ­ment Overview

      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • All Heavy Industry & Manufacturing
      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • Heavy Industry & Manufacturing Overview

      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • All Telecomm­unications
      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • Telecomm­unications Overview

      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • All Consumer Products & Retail
      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • Consumer Products & Retail Overview

      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • All Entertain­ment & Media
      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • Entertain­ment & Media Overview

      • View All Entertain­ment & Media

      • Health

      • All Health
      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • Health Overview

      • View All Health

      • Sports

      • All Sports
      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • Sports Overview

      • View All Sports

      • Travel

      • All Travel
      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • Travel Overview

      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • All Policy & Public Interest
      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • Policy & Public Interest Overview

      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • All People & Culture
      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • People & Culture Overview

      • View All People & Culture

      • In-Language News

      • español
      • português
      • Česko
      • Danmark
      • Deutschland
      • España
      • France
      • Italia
      • Nederland
      • Norge
      • Polska
      • Portugal
      • Россия
      • Slovensko
      • Suomi
      • Sverige
  • Overview
  • Distribution by PR Newswire
  • Cision Communications Cloud®
  • Cision IR
  • Sponsored Placement
  • All Products
  • General Inquiries
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • Media Inquiries
  • Worldwide Offices
  • PR Newswire: news distribution, targeting and monitoring
  • Send a Release
    • ALL CONTACT INFO
    • Contact Us

      888-776-0942
      from 8 AM - 10 PM ET

  • Send a Release
  • Sign Up
  • Log In
  • Resources
  • Blog
  • Journalists
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
    • Trending Topics
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign Up
  • Log In
  • Resources
  • Blog
  • Journalists
  • RSS
  • GDPR
  • Overview
  • Distribution by PR Newswire
  • Cision Communications Cloud®
  • Cision IR
  • All Products
  • Send a Release
  • Sign Up
  • Log In
  • Resources
  • Blog
  • Journalists
  • RSS
  • GDPR
  • General Inquiries
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • Media Inquiries
  • Worldwide Offices
  • Send a Release
  • Sign Up
  • Log In
  • Resources
  • Blog
  • Journalists
  • RSS
  • GDPR

Tact.ai Raises $27M Series C to Deliver Voice Intelligence™ to Enterprise Sales Teams

Amazon Alexa Fund, Comcast Ventures and Salesforce Ventures back human-friendly conversational AI sales platform

Company releases two significant updates to its platform

The smart assistant every seller needs (PRNewsfoto/Tact)

News provided by

Tact.ai

Jun 25, 2018, 07:30 ET

Share this article

Share this article


REDWOOD CITY, Calif., June 25, 2018 /PRNewswire/ -- Tact.ai, a conversational AI sales platform, today announced the completion of its $27M Series C fundraise, bringing the company's total funding to more than $57M. New investors include Amazon Alexa Fund, Comcast Ventures and Salesforce Ventures, with existing investors Accel Partners, M12 (formerly Microsoft Ventures), Redpoint Ventures and Upfront Ventures all participating in the oversubscribed round.

The Tact.ai Intelligent Workspace creates deal rooms controlled by the seller. Blending chat, voice and video messages, live meetings, document markups, to-do's, approvals, and e-signatures, the Workspace is available on any device.
The Tact.ai Intelligent Workspace creates deal rooms controlled by the seller. Blending chat, voice and video messages, live meetings, document markups, to-do's, approvals, and e-signatures, the Workspace is available on any device.
The Tact.ai Intelligent Workspace includes e-signature functionality so sellers don't have to resort to email to finalize contracts and close deals. The Workspace allows sellers to engage with customers, partners and other external parties.
The Tact.ai Intelligent Workspace includes e-signature functionality so sellers don't have to resort to email to finalize contracts and close deals. The Workspace allows sellers to engage with customers, partners and other external parties.
Tact.ai's Intelligent Workspace features an AI Assistant in every deal room. The Assistant is always an @mention away to answer any questions or pull any data.
Tact.ai's Intelligent Workspace features an AI Assistant in every deal room. The Assistant is always an @mention away to answer any questions or pull any data.
The Tact.ai Intelligent Workspace creates deal rooms controlled by the seller. Blending chat, voice and video messages, live meetings, document markups, to-do's, approvals, and e-signatures, the Workspace is available on any device. The Tact.ai Intelligent Workspace includes e-signature functionality so sellers don't have to resort to email to finalize contracts and close deals. The Workspace allows sellers to engage with customers, partners and other external parties. Tact.ai's Intelligent Workspace features an AI Assistant in every deal room. The Assistant is always an @mention away to answer any questions or pull any data.

Customer Momentum Primes Company for Next Stage of Growth
Fresh off the heels of accelerated traction with Cisco, Dell, Honeywell and other large enterprises, the new financing will be used to expand the company's operations into new products and markets. In fact, Tact.ai recently opened a new EMEA headquarters in the United Kingdom, as well as a new development center in Bengaluru, India. David Zilberman, Managing Director at Comcast Ventures, who led the Series C funding investment, said, "Today, there's a massive shift happening from the Cloud to the Intelligent Edge. We were impressed with Tact.ai's success in harnessing this shift to redefine CRM and sales technology strategies for large global customers. We're thrilled to join Amazon, Microsoft, and Salesforce in backing Tact.ai."

A New System of Workflow for Sellers
Over the last 30 years, enterprise software has centered around digitizing systems of record, but has always put the burden of data entry and consumption on the user. By leveraging AI running on edge devices, companies now have an opportunity to digitize human workflows and remove friction created by enterprise applications. Tact.ai delivers a new system of workflow for sellers to remove friction from their day-to-day sales activities. With the AI-powered Tact Assistant, sellers can manage their deal flow and customer interactions in a more conversational way, just as naturally as playing songs using Alexa.

"Sales professionals can no longer afford to get stuck shuffling between different apps looking for the right combination of data and insights," said Luca Felli, Digital Experience and Analytics Leader at Cisco Systems. "Tact.ai's ability to meet sellers within their daily workflow of activities delivers a frictionless, 360-degree experience when most needed – at the 'edge' of customer interactions."

Sales teams at Fortune 500 customers are using the Tact AI Assistant as their single pane of glass over customer data scattered across multiple enterprise applications such as CRM, email, calendar, and legacy databases. Tact AI Assistant is currently available on iOS and Android, voice services like Cortana and Alexa, and messaging platforms like Microsoft Teams, WebEx Teams and Slack. 

Now, Tact.ai is unveiling two new capabilities to its platform: Voice Intelligence™ and an Intelligent Workspace.

Voice Intelligence Ushers in the Conversational Enterprise
Moving beyond traditional speech transcription and commands, Voice Intelligence delivers conversation-driven workflows that allow sellers to control their enterprise applications with natural language in-car. At the core of the new Voice Intelligence engine are five unique features:

  • Adaptive Organizational Ontologies: unlike general purpose digital assistants that cater to a wide range of consumer interest, Tact is specialized: trained to support discussions tailored to the sales domain, seller persona, and enterprise terminology.
  • Nonlinear Dialog Flows: allows the assistant to adapt to the user's conversation flow in a more dynamic way, even when the user switches topics.
  • Situational Context: ensures the highest rate of accuracy by incorporating knowledge about the user, their preferences, and past conversation history to better understand and predict what they mean.
  • Dynamic Narratives: allows the assistant to avoid monotonous answers by providing more human-sounding responses in natural language, instead of mechanical readouts of database fields.
  • System-Initiated Conversations: like a human assistant tapping you on the shoulder, the digital assistant can now proactively initiate a dialog with the user to push insights and enable the user to take action.

"Just as people were quick to adopt voice technology in the home, we see an enormous opportunity for voice services in the enterprise," said Paul Bernard, Director of the Alexa Fund. "Tact was one of the first services to launch alongside Alexa for Business last fall, and we're excited to support them as they work toward their vision for a more natural, productive enterprise sales environment."

The Intelligent Workspace Removes People Friction Throughout the Seller's Journey
The shift from the Cloud to the Intelligent Edge represents an opportunity to remove friction not just with application data, but all throughout the seller's journey. Today, the revenue cycle is riddled with different systems and numerous customers, partners and colleagues. From responding to requests, to negotiating and finalizing contracts, sellers encounter several steps in order to deliver for the customer. The challenge is doing this -- often when in the field away from the office -- in a productive and well sequenced way that aligns the sales experience with the customer's expectations. Failure to do so jeopardizes not only the organization's relationship with the buyer, but also the expected revenue sales teams are forecasting.

Tact.ai's new Intelligent Workspace offering for sales connects the dots across the people, processes, insights and deliverables associated with providing an ideal sales experience for the customer. The Intelligent Workspace acts as a deal room controlled by the seller, blending: persistent messaging, document collaboration, approvals, e-signature functionality, live meeting services and an AI assistant that connects to their application data. They can also rely on voice to coordinate with the people and information they need to productively navigate the seller's journey. "Building a shared understanding inside your company and with customers and partners while traveling can be difficult. Traditional office tools such as email and phone calls can be cumbersome," said Cate Gutowski, Senior Vice President, Global Sales and Service at ‎Panasonic Avionics Corporation. "You need to be able to quickly review multiple data sets, identify problems, agree on modifications and coordinate with multiple departments to get deals done -- all while on the go. Tact.ai's Voice Intelligence capabilities deliver this type of experience better than most."

With increased headcount, expanded locations, new investor-support and a product portfolio built for the Intelligent Edge, Tact.ai is poised to meet the growing demand among Fortune 500 enterprises for its Voice Intelligence capabilities. "Sales professionals need a way to control their data and coordinate with people, whether on phone, smart speaker, or in-car," said Chuck Ganapathi, Founder and Chief Executive Officer of Tact.ai. "We're pleased to work with world-class investors and global companies like Comcast, Amazon, and Salesforce to execute on our vision of a conversational and voice-driven enterprise for sales teams."

About Tact.ai
Led by former Salesforce and Siebel executive, Chuck Ganapathi, Tact.ai is on a mission to make enterprise software more human-friendly. Tact.ai's conversational AI sales platform is used by sales teams at GE, Cisco Systems, Kelly Services and other Fortune 500 companies to drive revenue growth by eliminating friction in their daily sales workflow. Headquartered in Redwood City, CA., Tact.ai Technologies, Inc. is a privately-held company backed by Accel Partners, Redpoint Ventures, Upfront Ventures, M12 (formerly Microsoft Ventures), Comcast Ventures, Salesforce Ventures and the Amazon Alexa Fund. For more information, visit https://tact.ai or follow the company on Facebook, Linkedin and Twitter.

SOURCE Tact.ai

Related Links

http://www.tact.ai

Modal title

Contact Cision

  • Cision Distribution 888-776-0942
    from 8 AM - 9 PM ET

  • Chat with an Expert
  • General Inquiries
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • Media Inquiries
  • Worldwide Offices

Products

  • Cision Communication Cloud®
  • For Marketers
  • For Public Relations
  • For IR & Compliance
  • For Agency
  • For Small Business
  • All Products

About

  • About PR Newswire
  • About Cision
  • Become a Publishing Partner
  • Become a Channel Partner
  • Careers
  • COVID-19 Resources
  • Accessibility Statement
  • Asia
  • Brazil
  • Canada
  • Czech
  • Denmark
  • Finland
  • France
  • Germany
  • India
  • Israel
  • Italy
  • Mexico
  • Middle East
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Russia
  • Slovakia
  • Spain
  • Sweden
  • United Kingdom

My Services

  • All New Releases
  • Online Member Center
  • ProfNet

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Terms of Use
  • Privacy Policy
  • Information Security Policy
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2022 Cision US Inc.