
Talk2Rep Call Centers Announces Hiring of 500+ Employees to Service their Fortune 1000 Clients
Talk2Rep Call Centers are currently hiring over 500 representatives for opportunities in both their Florida facilities and nationally for work at home positions. Positions include customer service, telemarketing, and on-line chat support for Talk2Rep's healthcare, telecommunications and utility clients.
FT. LAUDERDALE, Fla., Oct. 7, 2011 /PRNewswire/ -- "We are both fortunate and pleased to be afforded the opportunity to contribute to both the Florida and national economy by hiring only US citizens to work at home and in our call centers. We find that we can compete effectively against offshore companies by offering superior skills and services with US based employees," said Talk2Rep CEO Jim Ryan.
Talk2Rep invests heavily in recruiting and "highest quality call center agent" modeling to target and select the best US based employees possible. That's followed up with extensive, client specific training and education that results in superior service for our clients. "Our goal is to service our clients customers so that we get it right the first time and we strive to reduce repetitive calls to solve a problem or close a sale.
"We looked at the offshore business model years ago," Ryan stated, "and quickly realized the lack of long term sustainability and recommended to our clients to stay US based. Outsourcing cheap offshore labor has resulted in the lowest customer retention and satisfaction competitively. Ultimately, the advantage has gone to our clients who benefited from our highly skilled US workforce," stated Ryan.
Talk2Rep offers competitive pay and a long history of stable employment. "The hours are flexible for jobs in both our offices and at home," states Ryan. "Our call center services are expanding with organic growth from both our existing clients and several new client additions. We're actively recruiting talented and motivated people to service these clients with our call center and live chat outsourcing solutions," Ryan added.
Initial job requirements for all positions include basic computer skills, good typing and internet skills along with a great attitude and a focus on assisting people. Talk2Rep's Florida call center based employees also require strong selling skills while work at home agents must have access to a high speed internet connection. All agents must pass various assessment tests and background checks.
"A typical call center agent or chat representative will average between $11 and $15 an hour with some sales positions earning in excess of $20 an hour. If you are interested in working for Talk2Rep, you can apply on line at http://www.Talk2Rep.com or on our Facebook page," Ryan stated.
Contact: Teresa Cannon, [email protected], (866) 856-2737
SOURCE Talk2Rep
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