NEW YORK, Jan. 15, 2015 /PRNewswire/ -- Today, communication is one of the most important aspects in everyone's life to stay connected. With the growing number of technological advancement in 3G, 4G, Internet Protocol Television (IPTV), and Video on Demand (VOD) among others, the need of reshaping the network and operations is getting mandatory. This is leading to enormous increase in subscriber base, hence the network is often burdened with congestion, fault in events ordered by customers that slows down the efficiency as well as affects the customer experience. This problem though as simple as it may sound, is the biggest challenge faced by enterprises and telecom operators. In this chaos, telecom service assurance could emerge as a savior, which analyzes data related to parameters such as customer, network, operations, workforce, price, and service for insights in order to boost operational efficiency and improve customer experience.
The overall telecom service assurance market in this report has been defined as the sum of revenues generated by the telecom service assurance software along with various services provided by the vendors to enterprises and telecom operators.
North America (NA) and Europe have the highest adoption of service assurance in the telecom ecosystem, and regions such as Asia-Pacific (APAC), Middle East and Africa (MEA) along with Latin America (LA) offers a lot of opportunities for the vendors where majority of the countries are yet to expansively adopt telecom service assurance.
The telecom service assurance solution majorly utilizes IT and consulting services to help Communication Service Providers (CSPs) so that they can manage the reduced per user revenue growth. In addition, telecom service assurance vendors help in reducing the response time needed to solve any issue raised by the customer. Also, in order to increase the customer appeal Quality of Service (QoS) software is installed in the system to know the ratings and feedback given by users, so that necessary changes can be deployed in the system.
There are various assumptions that have been taken into consideration for the market sizing and forecasting exercise. A few of the global assumptions include political, social, economic, and technological factors. For instance, exchange rates are some of the factors which are expected to have an impact on this market. Therefore, the dollar fluctuations are expected to not seriously affect the forecasts in the emerging APAC regions.
This report will help the telecom service assurance vendors in the following ways:
1. This report segments the overall telecom service assurance market on the basis of the revenues generated by telecom service assurance software vendors, and service providers. The report provides the closest approximations of the revenue numbers for the overall market and the sub segments. The market numbers are further split into regions.
2. The report will help telecom service assurance vendors to better understand the competitors and gain more insights for better positioning of business. There is a separate section on competitive landscape, which includes mergers and acquisitions, and venture capital funding. This report also covers company profiles of major players in this market.
3. The report will help suppliers to understand the pulse of the market and provide information on key market drivers, restraints, and opportunities.
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