The Brand Banking Co. Enhances Customer Experience: Introduces Online Account Opening and Mobile Banking

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Apr 09, 2012, 04:27 ET

LAWRENCEVILLE, Ga., April 9, 2012 /PRNewswire/ -- The Brand Banking Co. announced that it recently launched two new services: online account opening and mobile banking. By visiting the bank's website, www.thebrandbank.com, customers can open a deposit account online and enroll in the new mobile banking service. "The bank is committed to providing a best in market customer experience," said Bartow Morgan, Jr., CEO of Brand Bank. "Sophisticated and efficient delivery channels that give the customer the opportunity to bank how, when, and where they want are part of our strategy to make the Brand Bank the most convenient and accessible choice for customers."

Customers access the online account service at www.thebrandbank.com and follow the simple step-by-step guide. The customer's account may be viewed and managed online. With this new feature, customers can open accounts 24/7 which is an added convenience if they are not able to visit a traditional branch during regular business hours.

Mobile banking is a secure service which allows online banking customers to check account balances, transfer funds, and pay bills from the convenience of their mobile device. Mobile banking is accessible through a mobile browser or a free downloadable application.

The customer experience with The Brand Banking Co. is further differentiated by providing free access to its local Contact Center which can be reached at 770.963.9224. The Contact Center is open 8:00 a.m. until 6:00 p.m. Monday through Friday providing extended customer service beyond traditional branch hours.

About The Brand Banking Co.

http://www.thebrandbank.com

The Brand Banking Co. was chartered in 1905, and is the oldest locally owned bank in Gwinnett County, combining authentic personal service with the benefits of modern technology. The Bank is led today by founder E.M. Brand's great, great grandson, Bartow Morgan Jr.

In addition to operating branches in Lawrenceville, Grayson, Snellville, Flowery Branch, Buford and Duluth, Georgia, Brand Bank also has a loan production office in the Buckhead area of Atlanta, and mortgage offices throughout Georgia, Alabama, Tennessee, South Carolina and Virginia.