The CCS Companies Introduces New Healthcare Brand: CCS Revenue Cycle Management

NEWTON, Mass., June 7, 2013 /PRNewswire/ -- The CCS Companies, one of the nation's largest and most successful Business Process Outsourcing firms, announced today the company has launched a new brand to focus exclusively on the healthcare industry. "CCS Revenue Cycle Management" (RCM) will offer a suite of services to help hospitals and health systems grow patient volume, drive operational improvement, and maximize their overall financial performance.   

Within this strategy, three of CCS' service offerings have been repackaged under the new brand: Complex Claims, Self Pay Collections and Automated Voice Messaging. This decision reflects the changing dynamics in the healthcare industry and the company's desire to help hospitals fully optimize their revenue cycle.

"The CCS RCM brand leverages the size and breadth of The CCS Companies, uniquely packaging together service offerings that capitalize on our broad range of healthcare expertise and technology. These solutions help our clients significantly improve their bottom line," says Steven Sands, President.

Complex Claims / ClaimAssist^®

Injury claims like motor vehicle accident, workers' compensation and general liability cases are billed to non-traditional payors. Optimizing revenue is critical in today's healthcare environment, and many hospitals do not have the resources to manage difficult injury claims. On average, CCS RCM helps hospitals realize a 15-30% increase in injury claim reimbursement. To achieve these results, CCS RCM leverages its proprietary system solution and staff of highly skilled adjusters to comprehensively process these complex claims. CCS RCM provides both electronic and paper claims processing, as well as a "follow-up only" option for Primary and Secondary health insurance such as commercial payors, Medicaid (including out-of state patients) and all non-Medicare claims. In addition, CCS RCM offers aged claim clean-up, insurance follow-up, denial management, along with re-billing/follow-up prior to expiration of claim filing deadlines.

Self Pay Collections / Credit Collection Services^®

Many hospitals are experiencing an increase in self-pay obligations, which are traditionally more labor intensive and difficult to collect. CCS RCM is an industry leader servicing healthcare receivables, and employs patient-friendly strategies that optimize results.

Automated Voice Messaging / Customer Contact Solutions™

CCS RCM offers the company's proprietary automated voice messaging technology for direct patient communications (including Ring Free Messaging which delivers private messages directly to the patient's cellular voicemail without ever ringing the device; the new message indicator illuminates like any traditional voicemail). This tool helps hospitals increase patient volume, enhance patient loyalty, and reduce costs -- including patient no-shows which cost the American healthcare system $150 billion annually.

About CCS Revenue Cycle Management

CCS RCM specializes in the recovery of Complex Claims, Self Pay Collections, and Automated Voice Messaging solutions for hospitals and health systems nationwide.

Many industry leaders rely upon CCS as a trusted business partner to grow patient volume, drive operational improvement, and maximize their overall financial performance. CCS delivers effective, patient-centric solutions that are customized to meet each client's specific needs.

CCS Revenue Cycle Management is a division of The CCS Companies, one of the nation's largest and most successful Business Process Outsourcing firms.

For more information, visit: www.ccsrcm.com.

Contact: Mike Slusark
312-207-2369
[email protected]

SOURCE The CCS Companies