The Future of Automotive Parts Retailing in North America: Are you Prepared for Digitalization?

Frost & Sullivan hosts a complimentary webinar discussing new and upcoming opportunities in aftermarket parts eRetailing

Sep 12, 2013, 07:47 ET from Frost & Sullivan

MOUNTAIN VIEW, Calif., Sept. 12, 2013 /PRNewswire/ --


Thursday, September 19, 2013 at 3:00 p.m. EDT


Online, with free registration


Kumar Saha, Frost & Sullivan's Automotive & Transportation Senior Industry Analyst

The proliferation of connectivity and an ongoing spurt of revenue from parts eRetailing have made digitalization one of the burning questions in the automotive aftermarket. Most participants understand the urgency of having a digital strategy, but also face daunting challenges in engaging consumers digitally and maximizing revenue growth from these emerging channels. This briefing will provide several strategic insights into the evolving nature of parts eRetailing, including:

  • Key competitive factors
  • Operational challenges faced by traditional parts distributors and retailers, eRetailers OEMs, dealer groups and parts suppliers.
  • Best practices in digital retailing
  • Comprehensive case studies

This presentation is recommended for all traditional automotive aftermarket participants, such as retailers, distributors, suppliers, dealers, finance companies and vehicle manufacturers.

"Digital retailing of parts has seen phenomenal growth in North America since 2009 and is expected to account for 10 percent of all aftermarket parts sales by 2020," said Frost & Sullivan Senior Industry Analyst Kumar Saha. ""Lower pricing and wider availability of products through online channels have emerged as key competitive factors, resulting in first-mover advantage for both independent and mass automotive eRetailers, including Amazon. However, moving forward, the winners and losers of this market will be determined by the quality of customer support, parts cataloguing and delivery options."

A live, interactive question and answer session will follow the briefing.

Supporting Resources
For more information about Frost & Sullivan's Automotive & Transportation research group, please visit:


  • To attend the briefing, email your full name, job title, company name, company telephone number, company email address and website, city, state and country.
  • Receive a recorded version of the briefing anytime by submitting the aforementioned contact details.

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