The Top Digital Experience Software to Elevate Customer Interactions Revealed in SoftwareReviews' 2023 Data Quadrant Report

In SoftwareReviews' latest Data Quadrant report, the firm highlights the top-performing Digital Experience software solutions that users say are best at helping to unlock innovative user experience and content management strategies.

TORONTO, May 18, 2023 /PRNewswire/ - SoftwareReviews, a leading source for insights on the software provider landscape, has revealed in its new 2023 Digital Experience Data Quadrant Report the top ten digital experience management solutions in the enterprise and midmarket spaces for the year.

In the current digital-first landscape, fragmented user experiences and manual content management have made way for the emergence of digital experience (DXP) management. DXP is a crucial factor for organizations aiming to create impactful interactions and optimize business processes. 

With state-of-the-art digital experience software, IT leaders leverage DXP to seamlessly orchestrate the entire web user journey, ensuring a cohesive and personalized experience across all touchpoints. Businesses are also able to unlock the full potential of their digital presence and drive remarkable results by implementing innovative digital experience solutions.

However, embarking on the digital experience transformation journey is not without its challenges. Organizations often face obstacles such as legacy systems, complex integrations, and evolving customer expectations.

SoftwareReviews' survey data from 1,572 end-user reviews was recently used to identify the top DXP software providers for 2023. These insights are intended to support organizations seeking to streamline their digital experience strategies. The top enterprise and midmarket providers in the firm's Data Quadrant have been identified as Gold Medalists for their excellence in the space and high scores, based on user feedback.

The 2023 Enterprise Digital Experience Software Gold Medalists are as follows:

• Enonic, 8.7 Composite Score (CS), ranked high for web publishing capabilities.
• WordPress VIP, 8.6 CS, ranked high for content repository features.
• Crownpeak Digital Experience, 8.5 CS, ranked high for content security.
• Progress Sitefinity, 8.4 CS, ranked high for customer support.
• Bloomreach, 8.4 CS, ranked high for usability and intuitiveness.
• Magnolia, 8.4 CS, ranked high for e-commerce integration.

The 2023 Midmarket Digital Experience Software Gold Medalists are as follows:

• Elcom Digital Experience Platform, 8.9 CS, ranked high for business value creation.
• Concrete CMS, 8.8 CS, ranked high for ease of customization.
• Percussion CMS 8, 8.8 CS, ranked high for product strategy and rate of improvement.
• Kentico Xperience, 8.7 CS, ranked high for ease of data integration.

User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market. SoftwareReviews' reports are informed by data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes.

The full report is now ready to access on the firm's website, which is updated in real time to reflect new reviews and ratings.

For more information about SoftwareReviews, the Data Quadrant, or the Emotional Footprint, or to access resources to support the software selection process, visit softwarereviews.com.

SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience.

For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.

SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm.

SOURCE SoftwareReviews