The Washington Nationals Enhance the Fan Experience with MICROS Solution

Major League Baseball Team looks to industry leading technology company MICROS to provide a comprehensive stadium management solution for food and beverage operations

Mar 29, 2011, 08:12 ET from MICROS Systems, Inc.

COLUMBIA, Md., March 29, 2011 /PRNewswire/ -- MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that the Washington Nationals Baseball Club LLC, has selected the MICROS 9700 Hospitality Management System (HMS) with Perpetual Inventory & Event Management to manage its food and beverage operations at Nationals Park in Washington, DC.  This new enterprise Point-of-Service solution, which encompasses concessions, premium restaurants, and in-seat ordering at the park, is set to go live on March 31, 2011, for the Washington Nationals first home game of the season.

The MICROS 9700 HMS solution will increase the Nationals' revenue and reduce its exposure to theft by increasing transaction controls and employee accountability.  The solution will consist of 283 MICROS Keyboard Workstation 270's throughout the 50 concession outlets, 50 MICROS Workstation 5A's throughout the 4 premium restaurants, and Mobile MICROS for in-seat service.  The Nationals are also implementing 11 MICROS Kitchen Display Systems in the premium kitchens and in-seat pantries to help expedite the food prep process and ensure order accuracy.  MICROS will provide all installation and training services required for the project as well as onsite live support for Opening Day.  

"The Nationals are excited to work with MICROS to introduce a new point of sale system that ensures our concessions move faster and more efficiently than ever before," Nationals COO Andrew Feffer said. "We are committed to leveraging technology in a way to create an exceptional fan experience at every level.  We are confident this new partnership will enhance the superior customer service programs our visitors at Nationals Park have come to expect and appreciate."

"We are honored to add the Washington Nationals to our growing list of distinguished stadium and arena customers," stated Dan Bell, Vice President of MICROS Leisure and Entertainment Business Unit.  "We continue to enhance our product offerings and technologies for the event driven marketplace by actively soliciting feedback and recommendations on new products and services.  We look forward to providing the Nationals with the most advanced technology and superior customer service that they expect from a major technology partner, and to a long-term partnership."  

About The Washington Nationals Baseball Club

The Washington Nationals Baseball Club, owned by the Washington, D.C.-based Lerner Family, was relocated to the District in 2005 from Montreal. The team competes in Major League Baseball's National League East. The Nationals play 81 home games each season at Nationals Park, the 'Home of the National Pastime in the Nation's Capital,' located in Southeast Washington. 

About MICROS Systems, Inc.

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 25,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 90,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at or send an email to

The MICROS logo is a registered trademark of MICROS Systems, Inc.

All other product and brand names are the property of their respective owners.


Louise Casamento