DENVER, Nov. 6, 2012 /PRNewswire/ -- TMone, a leading U.S. Business Process Outsourcing (BPO) firm and one of Inc. Magazine's Fastest Growing Private Companies for the past six years in a row, today announced that it has appointed Jason Falco as Executive Vice President of Business Development. This new position will support a growing client base throughout TMone's operations.
With 20+ years of experience in telecommunications, call center operations, and managing partner networks, Falco will be instrumental in evolving TMone's sales organization. In his new role, Falco will specialize in translating client requirements into operational excellence and driving new partnerships for the company.
Falco will also be responsible for strengthening and growing TMone's current relationships to ensure continued success in generating outstanding results as the firm continues to grow. TMone's Business Development group will serve to support new and existing client's strategic objectives throughout its locations.
"We are privileged to have Jason join our organization and look forward to his deep experiences delivering new opportunities for expansion, as well as help us streamline key implementation processes," said Anthony Marlowe, President and Co-Founder TMone. "Jason has a wealth of client side knowledge in the contact center space in addition to Service Delivery depth in the North American market. We're excited to have him on board and play a key role in further developing our market share."
Jason holds a Masters of Technology Management degree with an emphasis in Leadership from the University of Denver, and a Bachelor of Science Business Administration degree with an emphasis in Marketing from the University of Northern Colorado. Prior to joining TMone, Falco held a variety of roles in the telecommunications industry. Most recently while at Qwest now CenturyLink, he was responsible for 12 Contact Center Partners across 19 locations, and 24 Alternative Markets partners that combined to generate more than $280 million in net sales revenue, and delivered more than 40% of the total high speed internet sales for the Mass Markets segment.
"I am thrilled to be on the team, and look forward to helping build on the already impressive growth trajectory TMone has been on throughout the past 10 years. TMone's exceptional sales acumen and operational prowess are among the best I've seen in the industry, and I am confident that these strengths will be clear to new potential clients as they take a fresh look at TMone's capabilities", said Jason Falco, EVP TMone.
Throughout his career Falco has established expertise in sales, marketing, leadership, process improvement, and technology management, and will support the company's continued growth as it helps major service providers retain and expand their new and existing customer bases, and importantly, improve the overall customer experience for the customers of clients.
TMone (pronounced T-M-one) is a leading USA call center business process outsourcing firm specializing in Customer Relationship Management (CRM), Technology Integration, Inside Sales and Customer Service Selling (CSS). When it comes to business-to-business (B2B) and business-to-consumer (B2C) customer interactions, TMone is unsurpassed in its ability to provide best in class results in performance, cost containment, quality and client satisfaction. This approach has made it one of Inc. Magazine's Fastest Growing Private Companies in America six years in a row. TMone is now hiring.
To learn more about TMone or to Contact Jason, visit http://TMone.com, @TMone's Twitter http://Twitter.com/TMone, TMone's NASCAR Racing Facebook http://www.facebook.com/TMoneRacing or e-mail Jason Falco directly at JFalco@TMone.com