TOW123 Now Offers Digital Dispatch for Motor Clubs
TALLAHASSEE, Fla., March 10, 2015 /PRNewswire/ -- TOW123, a comprehensive and secure web-based tow management system built by industry innovator, Auto Data Direct (ADD), now offers Digital Dispatch for motor clubs. Digital Dispatch electronically transmits information from a motor club directly to TOW123 for the tow company dispatchers to review and accept. Eliminating the need to keep up with paper faxes and answering phone calls from a motor club representative, TOW123 saves time for the motor club, tow operator, and the motorist waiting on the side of the road.
TOW123's Digital Dispatch receives all of the same information that is provided by a fax and creates an electronic ticket that can easily be dispatched to a driver via the TOW123 Driver app, text, or e-mail. Digital Dispatch offers the distinct advantage of reducing the time and paper involved with the traditional approach to working with motor clubs.
John Lavo of Action Towing in Tampa says his company is reaping benefits from TOW123's latest feature. "TOW123's new Digital Dispatch has drastically cut down on the amount of time my dispatchers spend on the phone. I can get a call to my drivers in about three minutes instead of ten."
"GEICO Emergency Roadside Service has joined TOW123 to digitally dispatch GEICO assignments to our joint partners, and TOW123 has provided great support to make this transition seamless," said Kay Martin, GEICO National ERS Zone Manager. "Our providers using this process have been very happy with the improved efficiency of digital dispatch, so we're anxious to have more providers join TOW123 and increase our digitally dispatched volume."
Features included in the Digital Dispatch service include GPS integration with truck tracking, automatic ticket creation from the motor club, full integration with Google maps, quick ticket creation presets, and instant messaging dispatch to drivers.
"Our system is the answer to finding an affordable tow management program, built with today's latest technology and design," said Jim Taylor, ADD's President and developer of the TOW123 system. "In creating TOW123 we listened to the tow operators who were using our other services and told us what they would like to see in a tow management system. TOW123 combines access to our electronic certified mail and real-time vehicle data with a comprehensive management system that makes their business more efficient."
In addition to the Digital Dispatch service and full integration with ADD's suite of services, TOW123 offers mobile apps available for both Android and iOS systems, lot management tools, custom reports that allow for management of invoicing, lot inventory, customizable law enforcement reports, accounts receivable and payable tools, and driver commission logs. TOW123 allows for unlimited users within the company, all for one low monthly fee.
For more information on this new service, visit its website at TOW123.net or call 850-219-8696 for a free online demonstration.
SOURCE Auto Data Direct, Inc.
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