Training IT Pros Can Improve Cloud Efficiency and Performance

SAN JOSE, Calif., Aug. 18, 2011 /PRNewswire/ -- While the cloud offers great opportunities for efficiency, savings and increased return on investment, many companies are struggling to improve the performance of their cloud-based applications and services.

This is costing money and time, diminishing their return on investment.

The Art of Service Founder and CEO Ivanka Menken is leading an industry charge to improve cloud performance by training IT professionals.

"The recent survey report 'Performance in the Cloud' alerted the IT industry to a trend of poor performance in cloud-based applications and services," Menken said. "This performance, along with a company's ROI, can be reversed through further training and education of IT professionals."

Menken said that according to the report, North American companies that responded to the survey are losing an average of $1 million per year due to poor cloud performance. The result is that 58 percent of companies responding are delaying or halting their adoption of cloud-based technology due to an inability to efficiently manage the applications.

Used properly, cloud computing can assist IT professionals and companies with important areas including risk management, storage, standards, infrastructure, platforms, applications and clients, resulting in an increased return on investment.

"This is at the core of Art of Service's cloud computing educational pathways," Menken said. "Our courses will benefit IT professionals who wish to excel at managing cloud-based applications and services while also furthering their careers."

The Art of Service Cloud Computing Education Pathway offers multiple levels of training including a comprehensive foundation course.

The Art of Service has a comprehensive offering of education solutions geared toward the busy IT professional. AOS instructors are experienced in classroom-style delivery, boardroom-style executive coaching, on-the-job training and online virtual support for remote students.

The AOS team has nearly 30 years of experience in educating IT professionals, with expertise including:

• IT Service Management with ITIL®
• Cloud computing
• Standards for the IT Industry: ISO/IEC 20000 and ISO/IEC 27000
• Help desk pathway
• Customer service for IT Professionals
• HR management
• Career development
• Service Level Management

The Art of Service is one of the most trusted sources for career-driven IT professionals. For more information about the company and its services, please visit http://www.theartofservice.net.

Photo: The Art of Service Founder and COO Ivanka Menken

http://www.ereleases.com/pic/IvankaMenken.jpg

About The Art of Service

As a cutting-edge IT service framework company, The Art of Service is leading the way in providing high end, client-focused books, toolkits and online and classroom education programs. The company is one of the most trusted sources globally for the career-driven IT professional.

About the Founder

Ivanka Menken is the founder and CEO of The Art of Service. Menken has spearheaded the company's Cloud Computing Certification Scheme that is becoming the industry benchmark. She is a sought-after speaker at global IT events and has addressed the renowned IT Service Management Forum numerous times on IT service and cloud computing.

Contact:

Jennifer Wezensky
JW Public Relations
[email protected]
269.274.4071

This press release was issued through eReleases(R).  For more information, visit eReleases Press Release Distribution at http://www.ereleases.com.

SOURCE The Art of Service