Transform Your Relationships with Rick Goodfriend's Book, I Hear You, But...

SANTA BARBARA, Calif., July 30, 2013 /PRNewswire/ -- There are many moments during the summer that beg for a good book: lying on the beach, afternoon picnics, lazy Sundays, and long flights to vacation destinations. This summer instead of being merely entertained by the latest thriller or romance novel, readers can use their summer reading to transform their lives. Rick Goodfriend, Founder of World Empathy Day, has compiled his top tips for creating connections and increasing trust through effective communication in his latest book I Hear You, But... The book is arranged as a series of short, practical tips, making it an easy read to pick up whenever you have a moment of free time.

Below are some quick tips from I Hear You, But...

• When Emotions Are on High Alert: If you begin feeling upset, frustrated, or irritated during a communication situation, take a deep breath, intentionally identify your emotions, and identify what needs you would like to have met, needs like: appreciation, compassion, clarity, stability, etc. This will help you approach the situation calmly and proactively. (p. 104)
• Offering Suggestions to Others: Always ask if a person would enjoy hearing your suggestion before offering it. If a person is interested in hearing from you, state your suggestion in 40 words or less. After 40 words a person loses connection. (p. 23)
• Making Listening an Intention: When you have a personal or business meeting, make it your intention to hear the other person speak first. Just listen for the first few minutes, keeping the focus on the other. The meeting will have more connection and ease due to this simple shift. (p.171)

Add I Hear You, But... to your summer reading list today! Copies can be purchased on Amazon.com in paperback or Kindle format.

About Rick Goodfriend

Rick Goodfriend has been teaching communication skills to business audiences and the public for over a decade. Mr. Goodfriend is also founder of World Empathy Day, a day of increased consciousness for peaceful communication and working toward connection with self and others.

For further information or to schedule speaking engagements, please contact Jane Davis of Christie Communications (www.christiecomm.com) at [email protected] or (805) 969-3744.

SOURCE Rick Goodfriend