TransUnion Launches Credit Monitoring Service, Opens New Customer Centre to Help Consumers Combat Identity Theft and Manage Credit Health
HONG KONG, March 24 /PRNewswire-Asia/ -- TransUnion today announced the launch of a new service called ''Credit Monitoring,'' the first tool of its kind in Hong Kong capable of proactively alerting consumers when key changes occur to their credit information. The announcement came at the unveiling of the company's new customer centre, which features additional staff and resources to further assist consumers in managing their credit health and addressing issues pertaining to fraud and identity theft.
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TransUnion Credit Monitoring provides consumers with added peace of mind by notifying them via SMS and email when important changes to their credit information occur. These changes, provided to TransUnion by banks and financial institutions who are the company's members, may range from the opening of a new credit account, reporting of a address or phone number or even a new credit application enquiry at a bank or financial institution, using the identity of the consumer. The service is available directly at http://www.transunion.hk for a subscription fee of HK$180 per year. Consumers may also schedule a visit to the Customer Centre located at 9 Canton Road, Tsim Sha Tsui, Kowloon Hong Kong to enroll.
''With the growing threat of identity theft in Hong Kong and around the world, it has never been more important for consumers to keep a close eye on their personal data,'' said Lawrence Tsong, TransUnion's managing director. ''TransUnion Credit Monitoring is the only tool capable of alerting consumers to key changes in their credit information, allowing them to quickly detect and investigate unauthorized activity that may indicate fraud.''
As Hong Kong's first and only consumer credit reporting company, TransUnion currently maintains the credit information of over 4.2 million consumers in Hong Kong. TransUnion's credit reports, which contain information about consumers' credit accounts, current credit usage, account repayment history and their credit scores, are now widely used by Hong Kong banks and financial institutions as a major reference when reviewing consumer loan and credit applications. This new service will supplement the credit reporting service provided by TransUnion.
''Over the years, the credit reporting process has played an important role in helping consumers gain access to the credit they deserve for loans, mortgages and other forms of credit,'' explained Mr. Tsong, ''Now, with TransUnion credit monitoring, area consumers are empowered by access to a level of protection and peace of mind never before possible.''
A large-scale consumer education campaign, featuring print, online and outdoor TV advertisements will support the launch beginning end of March.
About TransUnion
As a global leader in credit and information management, TransUnion creates advantages for millions of people around the world by gathering, analyzing and delivering information. For businesses, TransUnion helps improve efficiency, manage risk, reduce costs and increase revenue by delivering comprehensive data and advanced analytics and decision-making. For consumers, TransUnion provides the tools, resources and education to help manage their credit health and achieve their financial goals. Through these and other efforts, TransUnion is working to build stronger economies worldwide. Founded in 1968 and headquartered in Chicago, TransUnion has employees in more than 25 countries on five continents.
For more information, please visit: http://www.transunion.hk .
Contact:
Shirley Yuen
TransUnion
Email: [email protected]
Tel: +852-2979-3005
Charlotte Fan
GolinHarris
Email: [email protected]
Tel: +852-2501-7978
SOURCE TransUnion
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