ATLANTA, Aug. 10 /PRNewswire-FirstCall/ -- TRX, Inc. (www.trx.com) (Other OTC: TRXI), a world-leading provider of travel technology, process automation, consulting and data services, announces the debut of the latest round of user-focused improvements to the RESX® online booking solution at the 2010 NBTA International Convention & Exposition. The new features are designed to improve the booking experience for travelers by providing access to context-sensitive help and enhanced shopping capabilities.
RESX is a leading online booking tool allowing corporate travelers to create policy-compliant and on-budget travel reservations via a hosted web interface that integrates expense management services and delivers seamlessly through optional integration with the TRX TRUEXPENSE™ expense management solution.
The latest version includes a new time slider bar which provides on-the-spot filtering for air shopping results allowing for a more educated booking decision from a single view. In addition, new context-sensitive help containing fully customizable tool tips providing entry field-specific information, and an enhanced calendar view, providing users with a single click capability for selecting desired travel dates.
"One of the key benchmarks for the success of any corporate online booking tool is its ease of use," said David Jackson, Vice President, Product Development, TRX. "We regularly conduct focus groups, user observations and other assessments to improve the usability of our products to drive adoption, which produces greater cost savings for our clients."
Earlier this year, TRX released the next generation of the RESX online booking solution, enhancing the user interface, navigation, controls, messaging, and enabling seamless integration with popular social networking sites. The new version featured several key enhancements:
Improved Interface and Navigation
The new and improved user interface design utilizes the most prominent real estate in the application to highlight four sections to the end-user: 'My Messages', 'My Trips', 'Bulletin Board' and 'My Dashboards'.
Improved access to traveler profiles help users better control and manage travel preferences seamlessly throughout the shopping and booking process. Now travelers can instantly change profile elements to better align with current itineraries without having to restart the booking process.
The new 'My Messages' addition prominently displays key actions and notifications to travelers at sign-in, including information on expiring credit cards, passports and system passwords is now displayed to users before starting a trip. In addition, the enhancement provides notification on expiring unused tickets as well as trips requiring approval.
For travel planners and administrators, RESX now features a new 'My Dashboard' section providing a wide-variety of reporting capabilities designed to improve visibility and travel management insight. Reports include online versus offline booking adoption, online booking activity, daily traffic activity, shopping for air, direct connect air, web booking, car, hotel and rail bookings, and profile synchronization activities. Combined, these reports provide travel planners and administrators with great clarity into program performance and cost savings opportunities.
Embracing Social Networking
Travelers can now instantly share travel experiences with their social networks on Facebook and TripIt via a seamless interface in the new 'My Trip' itinerary action box. Future releases of RESX will include integration with other social networking sites.
TRX will demonstrate the new RESX enhancements at booth 1269 at the NBTA International Convention & Exposition, August 8 - 11, 2010.
TRX is a world-leading travel technology and data services provider, offering more than 20 software-as-a-service utilities for online booking, reservation processing, data intelligence, and process automation. We deliver our technology applications in an on-demand environment to travel agencies, corporations, travel suppliers, government agencies, credit card associations, credit card issuing banks, and third-party administrators. We provide patented savings maximization solutions via our travel analytics consulting practice, extending spend management services to travel buyers all over the world. We complement all of these offerings with a global workforce focused on travel process automation and reengineering. For more information about TRX or to contact a TRX sales office, phone 404.929.6100 or visit the company's Web site at www.trx.com.
SOURCE TRX, Inc.