COLUMBUS, Ohio, March 14, 2011 /PRNewswire/ -- TS24 (formerly known as Travel Solutions) today announced it has been granted ISO 9001:2008 certification for its quality management systems. TS24 is the first travel agency in the United States to receive ISO certification.
Globally recognized and respected, ISO 9001:2008 standards are set by the International Standards Organization (www.iso.org), a Geneva-based worldwide federation of national standard bodies. This certification demonstrates TS24's dedication to and implementation of a dedicated, systematic and quantifiable approach to quality-of-service standards through a rigorous auditing process.
In addition, TS24's consulting division, Troilo & Associates, also received ISO 9001: 2008 certification.
"ISO 9001:2008 certification is an important milestone for TS24 and validates our unwavering commitment to delivering the highest quality service and satisfaction that our customers have come to expect," said Tammy Krings, CEO & Leadership Coach. "The quality management system implemented provides reassurance to our customers that we will continue our long tradition of developing and providing products, services and support of the highest caliber."
ISO 9001:2008 standards specify organizational requirements in documentation, procedures and operations for a quality management system and are important for a business focused on demonstrating its ability to consistently provide products or services that meet customer satisfaction and applicable regulatory requirements. In achieving ISO certification, TS24 set solid standards and baselines in order to meet and exceed benchmarks going forward for quality customer service and support in all areas of corporate travel, consulting and expense management.
ABOUT TS24: TS24, and its leading consulting division, Troilo & Associates, was founded in 1995 and is consistently ranked in the top 10 travel management companies in the nation. By utilizing a unique client-centric methodology focused on specially tailored services and technology tools, TS24 provides the highest level of global service in combination with innovative technology. TS24 is an around-the-clock business, offering its customers consistent services and support 24 x 7, 365 days per year, and is also a Business Plus member of Lufthansa City Center International.
Please visit www.ts24.com to learn more.