Twilio Now Live on Six Continents with Addition of 20 More Countries

Twilio expansion powered by unique Global Low Latency Approach

Oct 17, 2012, 13:15 ET from Twilio

SAN FRANCISCO, Oct. 17, 2012 /PRNewswire/ -- At the second annual TwilioCon conference in San Francisco, Twilio ( today announced that their communications API platform has passed the milestone of being available on six continents, with the newly announced countries of Australia, Brazil, Japan, South Africa and more. In addition, the San Francisco based company released details on their unique approach to delivering Global Low Latency (GLL) and quality service by employing geographically strategic data centers and intelligent routing, and establishing strong global carrier relationships. The complete list of countries which Twilio supports can be found at

"In 2012, we set out to make Twilio a single API with global reach," said Jeff Lawson, CEO and co-founder of Twilio. "Now that we are on six continents, developers and their companies can reach their customers around the globe. As we continue our expansion efforts, we can't wait to see what developers everywhere around the globe will build."

"We've taken a very ambitious yet deliberate approach to expansion," said Lisa Weitekamp, associate product manager at Twilio. "We have established strong relationships with providers around the world to provide the highest quality possible. Before launching in each country, we do extensive investigation on local regulations and restrictions, and we make sure that we have a process that makes it easy for our customers to build incredible apps and services, regardless of their country."

Telecom has traditionally been geo-politically bounded, but Twilio's virtualized global network crosses traditional boundaries. Developers are now able to buy local phone numbers in forty countries, all using the same Twilio API. This eliminates the burden of customers having to individually manage country by country carrier relationships.

On-demand local car service Uber uses Twilio to let drivers notify customers through SMS. "As we grow our business in new cities, there are a lot of details to consider," said Mina Radhakrishnan, product manager at Uber. "The idea that we can expand to new geographies and know that our Twilio code will just work, and that we can easily get local numbers--it's just one less thing to worry about."

"As a young company building our product on top of Twilio, it's nice to know that geographical expansion is ready when we are," said Jonas Huckestein, founder of HipDial. "We can write the code once, and then expanding in additional countries is trivial--we don't have to deal with new carriers or rewrite any code."

Twilio's approach to intelligently routing calls through a globally distributed network of datacenters significantly reduces latency, and offers a superior experience for the end-user.

"Striking carrier deals and deploying infrastructure around the globe was a significant undertaking," said Thomas Schiavone, director of product management at Twilio. "But we knew we'd be measured by our call quality and this is the only way to ensure the best experience for our customers around the world."

Twilio continues its goal to deliver one API with global reach. In July, the company announced outbound SMS to over 200 countries, and support for a variety of languages, such as Arabic, Chinese, Japanese, Greek, Russian and dozens more.

To learn more about Twilio's international offerings, visit

About Twilio

Twilio (, the cloud communications company, is reinventing telecom by merging the worlds of cloud computing, web services and telecommunications. Twilio provides a telephony infrastructure web service in the cloud, allowing web developers to integrate phone calls, text messages and IP voice communications into their web, mobile and traditional phone applications. The company is privately held and is headquartered in San Francisco, California.