LONDON, April 20, 2015 /PRNewswire/ --
SmartDebit's training course, 'Direct Debit Made Easy', has recently achieved Bacs accreditation. The course is suitable for service users who are already operating a Direct Debit service and for those who are setting up Direct Debits for the first time.
Terry Jones, SmartDebit's Managing Director, said, "Comprehensive Direct Debit training is the key to an efficient and timely collection service. Many service users launch into Direct Debit processing without sufficient planning. Understanding the scheme and setting up processes is key. Organisations suffer from errors and poor customer service in dealing with collections, leading to unnecessary cancellation. Training can effect a significant reduction in administration, and an equally important increased success rate. Direct Debits outperform other payment collection types when managed well."
Direct Debits are beneficial to both the service user and the payer, as they provide certainty of collections and improved cash flow for the service user, and for the payer they are an easy and convenient method of paying for goods and services.
Whilst it's easy for a service user to set up and use Direct Debits either via a Bureau service or by purchasing software, training for service users is key to understanding the Direct Debit instructions and collection process in order to deliver a successful, well-planned service to payers.
Terry Jones said "Effective training will ensure an efficient and timely collection service, reducing errors and increasing the collection success rate."
Payment Solutions Ltd trading as SmartDebit® is the UK's leading Direct Debit Bureau, specialising in payment processing on behalf of businesses, not-for-profits and the public sector since 1998.
Payment Solutions Ltd trading as SmartDebit® is authorised and regulated by the Financial Conduct Authority (FCA) under the Payment Services Regulations 2009 (registration no. 612857), a Bacs Approved Bureau, ISO 27001:2013 Certified and adheres to PCI DSS Level 1 standards.
For more information and to book a SmartDebit "Direct Debit Made Easy" Bacs accredited course, please contact Terry Jones on +44(0)1276-851800 or email [email protected]. Visit the website http://www.smartdebit.co.uk/service/direct-debit-training to see this year's scheduled courses.