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United States Commercial Cleaning Industry Report 2020: Examination of the Mature but Fragmented $117 Billion Industry

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News provided by

Research and Markets

Oct 08, 2020, 07:30 ET

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DUBLIN, Oct. 8, 2020 /PRNewswire/ -- The "The U.S. Commercial Cleaning Industry" report has been added to ResearchAndMarkets.com's offering. .

This study examines the huge and mature but fragmented $117 billion U.S. commercial cleaning and maintenance services industry

Building service contractors employ 2.4 million nationwide. The business is very competitive, comprised of 1.4 million establishments - mainly small operators, including 36,000+ U.S.-based franchised outlets.

Competitors run the gamut from mom & pop cleaners, to giants such as ABM Industries with $6.5 billion in revenues. This study traces the industry's size, growth, trends, end-user demand, structure, operating ratios, and competitors - Receipts for 1990-2017 actual, 2018-2019 estimates, and 2020 and 2025 forecasts.

The cleaning and sanitizing of public buildings has taken on a new importance with the COVID-19 crisis. In fact, many contractors are now seeing a boom in business. Worker turnover is still high, franchising is still popular, and green cleaning and OSHA and ISO certification have become more important.

The report covers the impact of the COVID-19 crisis and a looming recession. 

Includes in-depth findings and analyses of all the latest surveys by the Census Bureau, trade associations and trade magazines, as well as outlooks by other analysts and consultants. National and state ratios from the Census Bureau, BLS, NAR, BSCAI and other surveys.

Includes in-depth profiles and rankings of 13 top competitors (ABM, ServPro, Jani-King, Coverall, Vanguard, ServiceMaster, more).

Key Topics Covered:

Introduction - Study Scope, Sources Used, Methodology

  • Industry Nature & Definition: Description of the industry's major segments, services provided, NAICS codes

Executive Overview of Major Findings

  • Highlights & key findings of all report chapters: industry nature, analysis of major trends/issues affecting the industry (COVID-19 crisis, recession, staff pay/turnover, commercial office vacancy rates, commercial construction, franchising, green cleaning), outlooks by trade associations, analysts and consultants, industry size/growth: 1997-2017, 2020 & 2025 Forecast, industry structure, 2012 & 2017 Census key operating metrics (receipts, avg. per establishment, payroll labor costs, etc.), client mix, services provided, top competitors ranking (franchises & non-franchise firms). Values of education, commercial, healthcare, retail end-user segments.

Demand factors: Outlook For Office Space & Commercial Construction

  • Analysis of the amount of commercial floorspace nationwide
  • Outlook for commercial & office construction activity and indicators: value of non-residential construction, commercial office vacancy rates in major metro areas & nationwide
  • Outlooks by: Natl. Assn. of Realtors, CB Richard Ellis, Jones Lang LaSalle: 2019-2020 mkt. status
  • Findings of 2018 BOMA Experience Exchange Report: commercial office and industrial expense trends, occupancy
  • Industrial and commercial building outlook
  • Medical building construction outlook
  • Amount of existing commercial floor space by U.S. and by region (1979-2012) share of space by type activity (retail, education, healthcare)
  • Commercial office vacancy rates, by 10 largest cities, office mkts. with highest vacancy rates

Industry Size, Growth, Market Segments

  • Discussion/analysis of 3-tiered mkt. structure (large contractors vs. small independents, and franchise organizations vs. non-franchise cleaners), estimated share by top firms
  • Discussion of major factors affecting demand: growth drivers
  • Industry size estimates; rationale for estimates by various sources - based on amount of commercial
  • Floorspace, based on Census survey data - receipts of establishments nationwide, estimates/forecasts, factors affecting recent growth
  • Analysis of employer vs. non-employer estabs. and receipts: 2000-2020
  • Industry Segment growth: analysis of janitorial revenues vs. total building maint. industry.
  • 2020 Outlook and probable effects of COVID-19 crisis: outlook for non-residential construction, office vacancy rates, effect on small vs. large contractors, cleaning methods needed
  • 2021-2025 Forecast: discussion of long-term effect on the industry, post-recession changes
  • Value of major industry segments in 2019: commercial office, industrial, healthcare, education, retail, other.
  • Discussion and $ value of the Disaster Restoration Market
  • Discussion and $ value of the Termite & Pest Control Market.

Industry Economic Structure & Operating Ratios

All Building Maintenance Services

  • Explanation of how to interpret Census data, how the data is arranged/classified by
  • NAICS codes, and major market segments, 2017 Census
  • Summary: discussion of total building services receipts in 2017, breakdown by type (janitorial services, pest control, carpet cleaning, all other maint. services)
  • Outlook by Bureau of Labor Statistics for demand for janitors (number, wages): to 2020
  • Labor productivity ratios: 2017 vs. 2012
  • Discussion of Non-employer receipts (sole proprietorships without payrolls) IRS data 2012
  • Discussion of industry Financial health: composite income statement & balance sheet ratios, profitability trends, by size of cleaning contractor (janitorial services, pest control, other services: 2007-2011.
  • Major findings of 2019 CMM Magazine survey: type services provided by cleaning contractors,
  • Square footage cleaned, share of revenues by building type, contractors' gross revenue classes
  • Summary & analysis: no. of cleaning establishments in U.S. and for leading states; no. of firms; industry size; avg. receipts per office by top states; mkt. share top 50 firms ratios; summary findings of Census re: legal form of organization, firms & estabs. by sales size (in receipts & employment); single/multi-unit operations.
  • Summary statistics: 2007, 2012, 2017 - no. of estabs; total industry vs. disinfecting/pest control, other services; annual receipts; payroll costs; no. of workers; payroll per employee; receipts per employee, receipts per establishment.
  • Geographic analysis - share of national receipts, avg. receipts per estab., by state, top states' ranking: 2017.

Janitorial Services

  • Janitorial service firms, by legal form of organization - corporate, sole proprietorships, partnerships: 2012, 2007 (no. of firms, receipts, payroll as % receipts, no. of employees)
  • Single vs. multi-unit operations, by size (statistics as above) 2012, 2007
  • Concentration Ratios : ratios by top 4, 8, 20, 50 largest firms: 2012, 2007
  • Janitorial service firms, by receipts size (under $100,000 to $100+ mill.) (no. of firms, estabs., receipts, payroll, avg. receipts per firm): 2012, 2007

Competitor Profiles: Major Cleaning Franchise Organizations

  • Summary - how many exist? - Entrepreneur magazine's 2019 Franchise 500 ranking,
  • Discussion: how cleaning franchises work and differ, services typically provided by parent, master franchises,
  • Analysis of avg. initial franchise fees/royalty rates/start-up costs
  • The industry's leading franchisers: parent co. vs. system wide revenues, avg. estimated annual receipts, difficulties estimating revenues due to full-time vs. part-time workers; franchise investment pkgs. sold.
  • Discussion of past problems with franchises, misrepresentation of earnings, churning of accounts, territory encroachment, lawsuits and Atty. General actions

Profiles of The Leading Commercial Cleaning Franchises & Non-Franchise Firms

  • ABM Industries
  • Anago Cleaning Systems
  • Bonus Building Care
  • Clean Net USA
  • Coverall North America
  • Jan-Pro Intl.
  • Jani-King Intl.
  • Pritchard Industries
  • Red Coats
  • ServiceMaster Clean
  • ServPro
  • Stratus Building Solutions
  • Vanguard Cleaning Systems

For more information about this report visit https://www.researchandmarkets.com/r/q4pnv5

Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research.

Media Contact:

Research and Markets
Laura Wood, Senior Manager
[email protected]

For E.S.T Office Hours Call +1-917-300-0470
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Fax (outside U.S.): +353-1-481-1716

SOURCE Research and Markets

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