U.S. Xpress Enterprises Launches New Website to Better Serve Customers, Drivers and Employees

Rich content, improved navigation enhances service, functionality and ease-of-use

Oct 12, 2010, 10:30 ET from U.S. Xpress Enterprises, Inc.

CHATTANOOGA, Tenn., Oct. 12 /PRNewswire/ -- U.S. Xpress Enterprises, a leading provider of transportation services throughout North America, announces the launch of a new website to better serve the needs of its customers, drivers and employees.

(Photo:  http://photos.prnewswire.com/prnh/20101012/CL80494 )

(Photo:  http://www.newscom.com/cgi-bin/prnh/20101012/CL80494 )

"Driven by our commitment to continuously enhance customer service, our goal for the website is to deliver a new level of customer satisfaction," states Max Fuller, Co-Chairman and CEO. "We want to be as relevant and resourceful as possible to those who utilize U.S. Xpress as their shipping partner of choice."

In addition to rich content and improved navigation, the new website will highlight U.S. Xpress' latest rebranding efforts. Service offerings have been simplified to make it easy for a customer to identify and select what they need. One of the key features of the site is the "Transportation Challenge" section, which will connect a specific need with a particular service.

"The new website will enable our customers to find industry-specific information that is geared directly towards them and the solutions they are seeking," states Patrick Quinn, Co-Chairman and President. "In addition to customer service, we are driven by innovation and are always looking for better, more efficient ways to operate and answer our customers' challenges. This website is just one way that we are utilizing technology to go above and beyond."

Other features include RSS feeds, which individuals can subscribe to for updates on new white papers, news, events, videos, and other new developments from U.S. Xpress. These tools have been added to the site to help customers make a solid decision about choosing U.S. Xpress. Other features include an easy-to-use track and trace center, request a quote function, and order entry forms.  

The site also includes links to important information for drivers, independent contractors, agents, carriers, and staff. Additionally, job seekers can subscribe to U.S. Xpress job alerts, which will inform them of new job openings that match their criteria. "The market for hiring quality, professional drivers is becoming more competitive than ever before," explains Fuller. "This site will enable the company to enhance our driver recruiting efforts by showing the value of working with U.S. Xpress."

The new website is segmented by solutions (Solo Truckload, Team, Dedicated, Demand Critical, Intermodal, Logistics, Brokerage, Specialized LTL, and International) and industry (automotive; consumer products; floor coverings; food, beverage and grocery; manufacturing; retail; and 3PL) so that the content is extremely relevant to the individual. To explore the new website, visit www.usxpress.com.

About U.S. Xpress Enterprises:

Founded in 1985, U.S. Xpress Enterprises is the nation's third largest privately-owned truckload carrier, providing a wide variety of transportation solutions throughout North America. We are committed to being at the forefront of safety compliance, using comprehensive training for our staff and drivers and ensuring our trucks feature the latest safety innovations. With a dedication to minimizing our impact on the environment, U.S. Xpress is a SmartWay Transport Partner and was honored with a 2009 SmartWay Environmental Excellence Award. U.S. Xpress Enterprises' affiliates include Arnold Transportation Services, Smith Transport, Total Transportation of Mississippi, and Xpress Internacional. For more information, please visit www.usxpress.com.

SOURCE U.S. Xpress Enterprises, Inc.



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http://www.usxpress.com