Valley View Casino & Hotel Selects Visual One™ Suite by Agilysys

Property Implements PMS, Comp Accounting, Sales and Catering Solutions

Mar 09, 2011, 08:00 ET from Agilysys, Inc.

CLEVELAND, March 9, 2011 /PRNewswire/ -- Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, today announced that Valley View Casino & Hotel in Valley Center, Calif. has selected the Visual One™ suite, including solutions for property management, comp accounting and sales and catering, to streamline operations at its new 108-room hotel, which opened in November. The property has used the InfoGenesis™ POS solution by Agilysys for several years.

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"The Visual One system had all the functionality we needed for our new hotel and event center, and it interfaced with a number of other software programs we were already using," said Todd Jackson, vice president of information technology at Valley View Casino & Hotel. "The user comments have been very positive, too. Many of our employees are basic computer users, but they had no trouble at all learning the new system. We were also pleased with the expertise and professionalism of Agilysys staff during installation and are confident the Visual One system will enhance operations and guest service."

The Visual One suite is a comprehensive and fully integrated property management solution that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. Its user-friendly screens are laid out in a logical, easy-to-use format with quick-feature icons and drag-and-drop capabilities. The solution, which runs on a Microsoft® SQL Server® database, has modules for accounting, club management, comp accounting, condo accounting, guest marketing and sales and catering.

Valley View Casino & Hotel is using the Visual One Sales & Catering module to manage banquet operations in its new event center. The property is also using the Visual One Comp Accounting module to code complimentary guest charges from the guest folio, including patron self-redemption and manager comps. Staff can code complimentary services at the point of reservation, at check-out or at any other time during the guest's stay and instantly validate the authorization for the comp. The module interfaces seamlessly with the property's casino patron management system.

"The Visual One suite is ideal for small to mid-sized casino hotels that want a flexible and fully integrated property management system that also offers modules for comp accounting and sales and catering," said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. "The Visual One suite will help Valley View create more efficient business processes and improve productivity in nearly every area of operations while enabling the property to provide seamless guest service from arrival through departure."

Valley View Casino & Hotel, Southern California's premier gaming destination, combines the thrill of San Diego's only Certified Loose slots and exciting table games with beautifully appointed rooms, seven delicious restaurants, three bars, live nightly entertainment and first-class guest service. The casino features 2,000 slot machines and 26 table games as well as a complete non-smoking casino off the main floor. Dining options include an award-winning lobster buffet, Black&Blue steakhouse and lounge, BLD's cafe, Scoops gelato shop, Sweets pastry shop, Stix Asian noodle bar and Snax 24-hour snack shop. The hotel features 12 luxury suites and 96 deluxe rooms, all with breathtaking views and complimentary poolside breakfast. Valley View Casino & Hotel is owned by the San Pasqual Band of Mission Indians.

About Agilysys Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The Company uses technology—including hardware, software and services—to help customers resolve their most complicated IT needs. The Company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales offices in the United Kingdom and Asia. For more information, visit .

PR Contact:

Bill Gergely, Agilysys, 440-519-8188,

SOURCE Agilysys, Inc.